Cox Enterprises

Cox Enterprises

Call Center Customer Service Rep (Technical Support) 142439

Baton Rouge, LA, United States

Sponsorship not specifiedDetected 3962 days ago
RecruitingCustomer SupportCommunicationCollaboration

About the role

  • Cox is also the nation's third-largest cable television provider.
  • Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services.
  • Now we'd like to connect you to a career opportunity you'll love.

Responsibilities

  • Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network.

Requirements

  • 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
  • Enthusiastic and personable, with the ability to adapt and thrive in constant change.
  • High degree of commitment to our communities including volunteer opportunities

Nice to have

  • Exceeds our customer's expectations by providing top notch customer service.
  • We do business with honesty and integrity.
  • We meet or exceed the highest ethical standards in all of our business activities.
  • We can be trusted to do what we say we will do.
  • We Live Cox Values.
  • Our employees are our most important asset.
  • They set us apart.
  • We invest in their continuous development and recognize their contributions to our success.

Benefits

  • If hired for this position between August 31, 2015 through December 31, 2015, you will be eligible to receive a $1,000 sign-on bonus (paid in accordance with established program guidelines.)
  • Medical, Dental, and Vision Benefits first day!
  • Retirement Benefits including 401(K) and Pension
  • Tuition Assistance provided

Company info

  • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
  • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
  • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
  • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
  • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.
  • Unleash your potential with Cox Communications as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
  • The Cox Communications Difference
  • Cox Communications is more than just a place to work.
  • We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.
  • Our employees are our most important resource.
  • To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
  • We are committed to having a diverse workforce that reflects the communities we serve.
  • We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.
  • Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity
Apply directly at Cox Enterprises →Create a free account for alerts like thisView Cox Enterprises immigration profile

This listing is sourced directly from Cox Enterprises's careers page and normalized into a canonical job model.