Workday

Workday

Sr Program Manager, GTM Platform Operations

USA, CA, Pleasanton · Senior

Sponsorship not specifiedDetected 5 days ago
Cloud PlatformsMachine LearningLLMsAgileSalesforceCRMForecastingHRISLeadershipCollaborationMentoringInternal Audit

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 92 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 99%

Of 78 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 497 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

49 transfer filings in the last year, covering 49 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We are seeking a highly skilled and results-driven Sr.
  • In this high-impact strategic role, you will be responsible for driving complex operational and strategic programs, establishing robust governance frameworks, and partnering with cross-functional leadership both within and outside the BT organization.
  • Oversee day-to-day GTM platform operations including sprint delivery, cross functional intake ensuring high availability, performance stability, and operational readiness across Salesforce environments and connected GTM applications.

Responsibilities

  • Partner with different Operations, Security, Infrastructure, and BT delivery teams to drive operational excellence and platform support across the GTM Platform ecosystem.
  • The BT Go-To-Market (GTM) Platform team oversees operations, security, and platform support across multiple connected applications and Salesforce CRM systems.
  • The GTM Platform team manages enterprise Salesforce environments which include federal government platforms security, operational support, compliance, and developer infrastructure.
  • Manage major operational incidents, cross-functional risk mitigation, and root-cause analysis in collaboration with Cyber Security, Operations, and Engineering teams.
  • Drive continuous process improvements, operational SLAs/KPIs, and platform optimization initiatives to support global GTM team members effectively.
  • Establish a structured operating rhythm with our offshore delivery center to execute and deliver key initiatives successfully.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Requirements

  • 8+ years of experience in information systems, enterprise applications, IT program management, or related technical leadership roles.
  • 8+ years of experience supporting enterprise information systems, core operational infrastructure, or IT program management functions.
  • 8+ years of experience owning technology roadmaps, IT program governance, complex delivery execution, and strategic system outcomes.
  • 8+ years of experience with core enterprise information systems, cloud platforms, integration
  • Working experience in a globally distributed team
  • Experience leveraging AI-powered analytics and predictive modeling to enhance GTM forecasting, decision-making, and strategic resource allocation.
  • We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
  • Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree.
  • Ability to Program Manage Cross Functional Intake from Scoping to Execution, by Providing Technical Leadership during Execution through Sprint Planning and driving continuous Process Improvements through Retrospectives
  • Proven track record of implementing AI-driven workflows, machine learning integrations, and generative AI tools to optimize business processes and operational efficiency.
  • Solid understanding of AI/ML governance, data privacy standards, and ethical AI implementation frameworks within enterprise software environments.
  • Strong proficiency in Agile, Scrum, and Hybrid program management methodologies with expertise in managing complex, multi-track technical roadmaps.
  • Demonstrated expertise in cross-functional leadership, change management, and building strong alignment across product, engineering, and business leadership.

Skills

  • Your work days are brighter here.

Compensation

  • $143,800 USD - $215,800 USD
  • $121,400 USD - $215,800 USD
  • In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Benefits

  • Our Approach to Flexible Work
  • This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
  • Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Company info

  • By scaling and enabling technology solutions, the team supports Workday's GTM organization while collaborating closely with different business operations, CyberDefence, Cyber Security and Internal Controls, Salesforce development teams to deploy platform capabilities securely and efficiently.
  • Managing a variety of integrated systems within the broader ecosystem, the team operates primarily out of two locations to support internal global team members utilizing GTM platforms.

Equal opportunity

  • Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
  • If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
  • Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
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This listing is sourced directly from Workday's careers page and normalized into a canonical job model.