OpenAI
IT Logistics Lead
San Francisco · Contract
Sponsorship not specifiedDetected 1 day ago
CybersecurityForecastingLogisticsResearchLeadershipMentoring
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Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You'll run daily operations, evaluate new hardware and introduce equipment and services that address unmet needs.
- This is a hands-on people management role.
- With your manager, you'll set priorities and plan capacity.
Responsibilities
- Own a hardware and peripheral catalog that keeps pace with employee needs, with new equipment options and devices ready for use with current, validated software images and configurations.
- Own and scale the employee IT vending machine program and other self-service channels as services employees trust, with the right peripherals available, machines working every time and tightly managed shrinkage.
- Own asset accountability across the full lifecycle, with 100% accurate records that reconcile to physical inventory and trusted chain of custody from receipt through recovery, reuse and secure disposition.
- Manage and develop team members so each person builds skills, takes ownership and delivers excellent work. Build team and delivery partner capability that sustains quality and consistency as demand grows.
- Scale service globally with accountable regional partners and repeatable operations that meet local needs while maintaining speed, inventory accuracy and a consistent employee experience.
- Keep daily operations reliable as demand changes, with timely escalation resolution, capacity and commitments aligned with your manager, and clear decision ownership across engineering, security, support, workplace, finance and procurement.
- Led inventory and fulfillment across multiple sites or regions, owning forecasting, delivery partners, service performance and cost, with sustained improvements in accuracy, reconciliation, shrinkage, availability and lead times.
- Managed people through rising demand and changing priorities, with responsibility for goals, feedback, performance and development. Your coaching helped individuals build skills, take ownership and improve their work.
- Launched services that met employee or customer needs, balancing usability, cost, security and control. You align partners, make sound technical and business decisions, communicate candidly and own adoption and results.
- We're hiring an IT Logistics Lead to manage the team that keeps OpenAI employees equipped for their most important work. You'll run daily operations, evaluate new hardware and introduce equipment and services that address unmet needs.
Requirements
- You might thrive in this role if you have:
- You can explain your contribution, measurable results, reliability testing, security controls and human oversight.
Benefits
- Control lifecycle costs, reduce excess stock and waste, and maintain service through supply disruptions.
Company info
- Employee Technology & Experience helps people at OpenAI do their most ambitious work.
- Across Helpdesk, Executive Support, Systems Operations, Logistics and audiovisual services, we make technology simple, reliable and secure.
- Employee needs guide what we build, improve and eliminate.
- IT Logistics keeps employees equipped, from day 1 readiness to timely replacements and self-service peripherals.
- We manage the full equipment lifecycle and improve access to hardware as employee needs evolve.
This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.