Oregon state government
Hotline Screener (Social Service Specialist 1) 6 Positions
Portland | DHS | 78th Court · Full-time
Work authorization requiredDetected 1 day ago
Computer VisionCritical Thinking
About the role
- Please see please see "Working Conditions" section for more information.
Responsibilities
- Provide thoughtful, empathetic support to reporters and make decisions that prioritize the safety and well-being of children.
- Create accurate written reports that include both the information collected and your rationale for each decision.
- Help create safer futures for Oregon's children.
Requirements
- A bachelor's degree in human services or a field related to human service.
- A bachelor's degree unrelated to Human Services and either:
- An associate degree and either:
- Experience alone will not meet the minimum qualifications for those positions. *Degree must be completed, not in progress.
- Experience conducting interviews to gather information that informs critical analysis and decision-making.
- Experience using critical thinking to assess complex situations under pressure and make appropriate decisions.
- Experience using behavior management or conflict resolution techniques to de-escalate situations.
- Minimum Qualifications
- A bachelor's degree in human services or a field related to human service. Or
Skills
- While not a requirement, preference will be given to candidates who possess this valuable skill.
- Bring your compassion and critical-thinking skills to ODHS as a Hotline Screener (Social Service Specialist 1).
Compensation
- Annual salary increases (until you reach the top of the listed salary range).
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Amazing benefits package.
Equal opportunity
- The Oregon Department of Human Services is proud to be an Equal Opportunity Employer.
Visa & Work Authorization
- The Oregon Department of Human Services does not offer visa sponsorship.
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This listing is sourced directly from Oregon state government's careers page and normalized into a canonical job model.