Chamberlain
Manager, Digital Design
Oak Brook, IL
Sponsorship not specified$103k-$165kDetected 14 days ago
FigmaSketchAdobe Creative SuiteGraphic DesignUX ResearchUX DesignEmail MarketingBrand StrategyPerformance ManagementResearchLeadershipCommunicationCollaborationMentoringPublic Speaking
About the role
- Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.
- Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide.
- Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Responsibilities
- Establish and evolve design strategy that supports business goals, brand positioning, channel needs, and customer experience priorities across both consumer and professional segments
- Lead resource planning and workload management across the design team, balancing capacity, skill sets, deadlines, and project complexity while ensuring high-quality output and on-time delivery
- Serve as the primary design liaison to cross-functional stakeholders, driving clarity, alignment, and decision-making across Marketing, Sales, and Product Management teams
- Ensure design excellence and consistency by evolving brand guidelines, templates, and modular frameworks that enable scalable production across multiple formats, channels, and business units
- Drive continuous improvement in design workflows, creative processes, and project execution methods to improve speed, efficiency, and cross-functional collaboration
- Stay informed on design trends, tools, and best practices, and ensure the team incorporates modern approaches that improve brand relevance and creative performance
- Communicate creative strategy, design rationale, and project progress to stakeholders and executive leadership, ensuring alignment to business goals and clear decision-making
- Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
- Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
- Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Requirements
- A strong portfolio of omnichannel campaign work, brand visualization, and experience design is required
- 3+ years of leadership experience, including people management, mentorship, or leading creative teams and project portfolios
- Strong project prioritization and resource planning skills, with the ability to balance multiple high-priority initiatives in a fast-paced environment
- Strong understanding of print production standards including typography, color management, dielines, material selection, and vendor-ready file preparation
- Excellent communication and storytelling skills with the ability to influence both technical and non-technical audiences, including executive stakeholders
- Bachelor's degree in Graphic Design, Visual Design, UX Design, or a related field
- Ability to travel up to 10%
Nice to have
- Master's degree in design, graphics, UX, etc.
- Experience leading creative development within consumer electronics, smart home, automotive, access control, or adjacent product categories
- This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
- Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply.
- We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry
- marital, disabled or veteran status.
- We're committed to fostering an environment where people of all lived experiences feel welcome.
- NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Compensation
- Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
Benefits
- Provide design leadership for training and enablement content including sales presentations, onboarding toolkits, product education modules, and field training resources supporting internal teams and external partners
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
- Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values
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This listing is sourced directly from Chamberlain's careers page and normalized into a canonical job model.