Crunchyroll

Crunchyroll

Principal Technical Program Manager, Enterprise Technology

Dallas, Texas, United States · Principal

Sponsorship not specifiedDetected 28 days ago
AgileJiraConfluenceSupply ChainCollaboration

About the role

  • Organize, plan, and track ongoing technical projects and critical initiatives for the Enterprise Technology team, with a specific focus on Digital Supply Chain.
  • Ensure every initiative has clear technical definitions and delivery criteria.
  • Serve as a key liaison to facilitate planning and collaboration between teams, align on goals, identify dependencies, mitigate risks, and communicate regular updates to all team members to ensure clarity and alignment.

Responsibilities

  • Drive daily technical execution across engineering teams, ensuring progress against design milestones, system readiness, and delivery timelines.
  • Partner with engineering leads to understand technical architecture and align roadmaps with execution plans. Drive consistent decision-making by clarifying trade-offs and validating technical feasibility throughout the program lifecycle.
  • Identify cross team dependencies, blockers, manage risks, and proactively clear paths to execution without waiting for direction.
  • Facilitate Agile ceremonies (Backlog grooming, Sprint planning, Daily standup, Retrospectives, Demos, UAT coordination), where applicable, to lead team accountability, transparency, and continuous improvement.
  • Keep partners aligned through direct and transparent communication.
  • Create functional and technical documentation, including process flows, APIs, and integration specs to ensure long-term maintainability and clarity.
  • Lead daily progress of projects and initiatives with regard to meetings, schedule, scope, and reporting.
  • You will report to the Director of Enterprise Technology Operations and will work closely with Engineering teams, in addition to other teams across the business, to support important initiatives.
  • The Enterprise Technology department is a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help build, run, and transform enterprise applications.
  • Support program for new parents

Requirements

  • You have experience managing projects specifically related to digital supply chain, including media asset management, content and metadata workflow, financial systems and/or other enterprise technologies.

Nice to have

  • You have 15+ years of experience within software development managing complex, technical programs in content/media, digital platforms, or SaaS.
  • You have Bachelor's Degree in Computer Science, Engineering, or a related field.
  • You are fluent with tools like Jira, Confluence, Lucid, and/or Smartsheets.
  • You have a technical foundation-you're comfortable in conversations about APIs, content pipelines and cloud architecture.
  • You have a background in software development processes and Agile SDLC.
  • You understand business needs, priorities and can track execution towards deliveries
  • identifying options and trade-offs effectively as needed.
  • You have experience coordinating UAT sessions and executing release/launch planning.

Compensation

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.

Benefits

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • Employer paid commuter benefit
  • Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company info

  • About Crunchyroll
  • Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
  • We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
  • Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.
  • Join our team, and help us shape the future of anime!
  • 401(k) plan, with employer match
  • Pet insurance and some of our offices are pet friendly!

Equal opportunity

  • Our commitment to diversity and inclusion
  • We are an equal opportunity employer and value diversity at Crunchyroll.
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This listing is sourced directly from Crunchyroll's careers page and normalized into a canonical job model.