ConnectWise
Director, Marketing Operations
US - Remote · Director
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About the role
- Game-changers, innovators, culture-lovers-and humankind.
- We see you and value you for your unique contributions.
- The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.
Responsibilities
- Typically manages multiple teams that are led by experienced managers
- Owns short to mid-term strategy execution and operational direction of the [XX] team in alignment with the ConnectWise objectives
- Leads and prioritizes the daily activities of the team
- Manages, mentors, and coaches to develop a collaborative and dynamic team
- Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
- Develops and maintains the marketing technology stack and ensures appropriate integration with sales automation te4chnologies and processes
- Researches and onboards 3rd party technologies that will improve the optimal project management methodologies that support collaboration and efficiency
- Collaborates with the Legal team with respect to marketing-relevant regulations to ensure departmental compliance with regulatory guidelines
- Monitors and strives to maintain high levels of quality, accuracy, and process consistency in the organization's workflow planning efforts
- Identifies inefficiencies and shortcomings and drives efforts for improvement
Requirements
- Bachelor's degree in related field or equivalent business experience
- 10+ years of relevant experience
- 6+ years of managerial experience
- Experience with Marketing automation, CRM, BI, and or AI systems
- 0-10% travel may be required
- Skills, and/or Abilities Required:
Skills
- Exceptional leadership and customer service skills
- Ability to make decisions that have serious impact on the overall success or failure on their areas of accountability
- Willingness to work in a team environment
- Strong organizational skills to give the team direction
- Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events
- Excellent presentation and communication skills
- Organized, detail-oriented, and self-motivated
- Technology savvy
- Ability to translate technical terms and concepts so all stakeholders can fully understand
- Strong ability to problem-solve across multiple operational domains
- ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC.
- Our company is powered by our connections, our colleagues, and our community.
Benefits
- Creates and drives a vision for the system design and management that supports our digital marketing operations
- Educational/Vocational/Previous Experience Recommendations:
Company info
- If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
Equal opportunity
- ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
Visa & Work Authorization
- , age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, mar
This listing is sourced directly from ConnectWise's careers page and normalized into a canonical job model.