Brunswick Companies

Brunswick Companies

Freedom Boat Club - Systems Support Coordinator

Venice, FL · Full-time

Sponsorship not specifiedDetected 28 days ago
RESTSalesforceCRMHRISCustomer SupportCommunicationProblem SolvingOrganizational Skills

About the role

  • Freedom Boat Club is the nation's oldest and largest private member boat club, with locations both nationally and internationally.
  • This position reports to the Member Experience Director and requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
  • At Brunswick & Freedom Boat Club, we are passionate about what we do and committed to delivering exceptional experiences.

Responsibilities

  • include front-end and back-end support, ticketing, data validation, and multi-system troubleshooting.
  • The Systems Support Coordinator is a system-oriented support role that is not member-facing but is critical to smooth daily operations.

Requirements

  • 1-3 years of professional customer service experience (B2C and/or B2B)
  • Proven ability to communicate professionally with internal teams and external stakeholders
  • Ability to work independently in a fast-paced, high-volume environment
  • Experience with data entry, systems administration, or operational support

Nice to have

  • Associate or Bachelor's degree (or equivalent work experience)
  • Experience with Salesforce or similar CRM systems
  • Familiarity with ticketing systems (e.g., ServiceNow or similar)
  • Member Experience Center operating hours are Monday through Friday, 8:00 AM - 5:00 PM Eastern Time
  • Working Conditions
  • Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context.
  • Whatever tomorrow brings, we'll be at the leading edge.
  • In addition, we're proud of being recognized for making a splash with numerous awards!

Skills

  • Innovation is at the heart of Brunswick.
  • About Freedom Boat Club
  • To learn more about open positions within the Freedom Boat Club, please visit the Brunswick Corporation Careers page.

Compensation

  • In addition to base pay, this position is eligible for an annual discretionary bonus.
  • The anticipated pay range for this position is $ 43,680.00 - $45,760.00 annually.

Benefits

  • 40 hours per week, Monday through Friday, with occasional holiday coverage as needed.
  • In addition to base pay, this position is eligible for an annual discretionary bonus.
  • Details about our benefits can be found here.

Company info

  • As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.
  • We offer valuable benefits including a competitive 401(k) plan with company match, discounted membership rates, and much more.
  • Freedom Boat Club - the world's largest members-only boat club - was founded in 1989 in Sarasota, Florida.
  • We are currently seeking a highly organized, detail-oriented Systems Support Coordinator to join our Member Experience Center team.

This listing is sourced directly from Brunswick Companies's careers page and normalized into a canonical job model.