NGEN
Technical Sales Manager
Lanham, Maryland
Sponsorship not specifiedDetected 26 days ago
SalesAccount ManagementAccountingQuickBooksLeadershipCommunicationCollaborationOrganizational Skills
About the role
- This individual will serve as a key liaison between clients, technical teams, vendors, and accounting to ensure projects are accurately scoped, properly documented, successfully delivered, and billed in a timely manner.
- This role requires someone who thrives in a collaborative environment, takes ownership of the sales process, and contributes to the continued growth and success of the organization through outstanding client service and operational excellence.
- Serve as a responsive, professional point of contact for clients during the sales process.
Responsibilities
- Manage the full sales lifecycle from qualified opportunity through signed agreement - including scoping, quoting, proposal delivery, follow-up, and close.
- Build professional, accurate quotes in QuoteWerks, Quosal, ConnectWise CPQ or equivalent, incorporating input from technical staff and vendor pricing.
- Maintain a well-organized pipeline and ensure timely follow-through on all open opportunities.
- Receive and act on client needs surfaced by Technical Account Managers; collaborate with TAMs to ensure proposals accurately reflect client requirements.
- Own the billing function end-to-end, ensuring all delivered services and closed deals are accurately invoiced in QuickBooks.
- Manage recurring billing schedules, tracking contract terms, renewals, and any mid-cycle changes.
- Maintain organized records of client agreements, purchase orders, and billing history.
- Build and document repeatable processes and templates to support consistency as the team grows.
- Identify gaps or inefficiencies in current sales and billing operations and drive solutions.
- Support client retention by ensuring billing accuracy and a smooth, professional experience throughout the sales process.
Requirements
- Hands-on experience with QuickBooks or a comparable billing/accounting platform.
Nice to have
- Prior experience working in or alongside an MSP or IT services company.
- Familiarity with PSA or RMM platforms commonly used in managed services environments.
- Experience working with a small, collaborative team.
- Understanding of recurring revenue models, service contracts, and managed services pricing structures.
- 3+ years of experience in a sales operations, technical sales, or account management role, ideally within IT services or a technology environment.
- QuoteWerks, Quosal, ConnectWise CPQ or equivalent proficiency strongly preferred.
- Experience with quoting tools
Company info
- We are seeking a results-driven, customer-focused, and technically proficient Technical Sales Manager to lead the identification, development, and execution of sales opportunities within our growing Managed Services organization.
This listing is sourced directly from NGEN's careers page and normalized into a canonical job model.