Remodel Health

Remodel Health

Director of Financial Operations

Indianapolis, IN · Director

Sponsorship not specifiedDetected 51 days ago
Data VisualizationSalesforceAccountingExcelProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft OfficeInternal Audit

About the role

  • This leader will oversee the integrity, scalability, compliance, and performance of all premium payment, billing, carrier payment, banking, and financial operational workflows across the organization.
  • The ideal candidate is highly organized, systems-oriented, process-minded, technically savvy, and passionate about operational excellence and team development.

Responsibilities

  • Lead and develop the Financial Operations department, including Managers, Senior Specialists, and Specialists.
  • Build scalable operational frameworks to support organizational growth and evolving product offerings.
  • Partner with executive leadership to drive strategic operational initiatives and organizational efficiencies.
  • Create a culture of accountability, continuous improvement, customer care, and operational excellence.
  • Develop operational controls and escalation frameworks to minimize financial risk and payment discrepancies.
  • Partner with Finance and Accounting teams to support month-end close processes, reporting accuracy, and financial integrity.
  • Develop and maintain standardized reconciliation and audit procedures across all financial operations functions.

Requirements

  • Required Skills & Experience
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field required.
  • 7+ years of experience in financial operations, billing operations, accounting operations, banking operations, or related fields.
  • 3+ years of leadership experience managing operational or financial teams.
  • Strong understanding of:
  • Proven experience leading operational transformation, workflow optimization, or automation initiatives.
  • payment operations
  • banking workflows
  • reconciliations
  • financial controls
  • operational reporting
  • process improvement methodologies
  • Strong analytical and problem-solving skills with exceptional attention to detail.
  • Excellent communication, organizational, and cross-functional leadership abilities.

Nice to have

  • Experience managing carrier payment relationships and escalations.
  • Familiarity with:
  • Google Workspace
  • Microsoft Office Suite (especially Excel)
  • Banking or treasury management experience preferred.

Benefits

  • Full health benefits offering, including life, long-term disability, dental, and vision
  • Establish department vision, goals, KPIs, and operational standards aligned with company objectives.

This listing is sourced directly from Remodel Health's careers page and normalized into a canonical job model.