Remodel Health
Director of Financial Operations
Indianapolis, IN · Director
Sponsorship not specifiedDetected 51 days ago
Data VisualizationSalesforceAccountingExcelProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft OfficeInternal Audit
About the role
- This leader will oversee the integrity, scalability, compliance, and performance of all premium payment, billing, carrier payment, banking, and financial operational workflows across the organization.
- The ideal candidate is highly organized, systems-oriented, process-minded, technically savvy, and passionate about operational excellence and team development.
Responsibilities
- Lead and develop the Financial Operations department, including Managers, Senior Specialists, and Specialists.
- Build scalable operational frameworks to support organizational growth and evolving product offerings.
- Partner with executive leadership to drive strategic operational initiatives and organizational efficiencies.
- Create a culture of accountability, continuous improvement, customer care, and operational excellence.
- Develop operational controls and escalation frameworks to minimize financial risk and payment discrepancies.
- Partner with Finance and Accounting teams to support month-end close processes, reporting accuracy, and financial integrity.
- Develop and maintain standardized reconciliation and audit procedures across all financial operations functions.
Requirements
- Required Skills & Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or related field required.
- 7+ years of experience in financial operations, billing operations, accounting operations, banking operations, or related fields.
- 3+ years of leadership experience managing operational or financial teams.
- Strong understanding of:
- Proven experience leading operational transformation, workflow optimization, or automation initiatives.
- payment operations
- banking workflows
- reconciliations
- financial controls
- operational reporting
- process improvement methodologies
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent communication, organizational, and cross-functional leadership abilities.
Nice to have
- Experience managing carrier payment relationships and escalations.
- Familiarity with:
- Google Workspace
- Microsoft Office Suite (especially Excel)
- Banking or treasury management experience preferred.
Benefits
- Full health benefits offering, including life, long-term disability, dental, and vision
- Establish department vision, goals, KPIs, and operational standards aligned with company objectives.
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This listing is sourced directly from Remodel Health's careers page and normalized into a canonical job model.