StarRez

Senior Product Manager, Resident Intake and Retention

US - Remote · Senior

Sponsorship not specified$130k-$150kDetected 4 days ago

A/B TestingProduct ManagementProduct StrategyCustomer SuccessResearchLeadershipCommunication

About the role

As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance.
Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.)

Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue
Own product performance against key KPIs, including revenue, adoption, usage, and customer retention
Develop and evolve pricing, packaging, and value propositions to optimize business outcomes
Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis
Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery
Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value
With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact.

5+ years of product management experience in B2B SaaS environments
Proven experience owning a product or product area across the full lifecycle
Strong commercial acumen, including experience with pricing, business cases, and financial outcomes
Strong business judgment. ability to simplify complexity and focus on what matters most
Deep experience in customer discovery, market analysis, and data-informed decision-making

Experience working in scale-ups or growth-stage product environments
Experience working on funnel optimization, product-led growth, and partnership-driven growth
Familiarity with experimentation practices and hypothesis-driven development
Experience working with operational or multi-sided platforms
Reasons to join our Team:
Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
Notice to external Recruiters and Recruitment Agencies:

StarRez and any of our subsidiaries will not pay fees to any third-party agency or company.
US - Salary Range
$130,000 - $150,000 USD
Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators.

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation.
You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance.
Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle

Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
A supportive team environment with emphasis on learning and development opportunities

This listing is sourced directly from StarRez's careers page and normalized into a canonical job model.