athenahealth
Manager, Product Management
Boston MA · Senior · Full-time
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odds of building a lasting career here
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About the role
- This position will report to a Group Product Manager.
- Our team works across product, clinical, operational, and technical disciplines to improve the experience of providers and staff.
- The work is focused on delivering practical solutions that improve usability, reliability, and workflow efficiency in healthcare environments.
Responsibilities
- Partner with cross-functional stakeholders including engineering, design, clinical experts, implementation, operations, support, customer success, sales, and leadership to align on product goals and tradeoffs.
- Lead discovery and prioritization discussions using customer feedback, workflow insights, support trends, and product data.
- Manage backlog refinement, requirement development, acceptance criteria, and release planning in collaboration with delivery teams.
- Investigate product issues across workflows, systems, and teams to help drive resolution and root-cause understanding.
- Support launch readiness, adoption, and post-release follow-up to help ensure product changes deliver value.
- Support customer and stakeholder conversations to gather feedback and validate product direction.
- Maintain product documentation and planning artifacts in tools such as Jira and Confluence.
- Collaborate with marketing, enablement, and support teams on launch readiness and adoption activities.
- Provide product context and decision support during issue triage and escalation management.
- Experience collaborating with cross-functional teams such as engineering, design, clinical operations, implementation, support, customer success, and sales.
Nice to have
- Preferred experience with products requiring high reliability, complex integrations, exception handling, or operational monitoring.
Compensation
- $121,000 - $207,000 The base salary range shown reflects the full range for this role from minimum to maximum.
Benefits
- Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision.
- We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count.
- Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way.
- While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
- Define product vision, priorities, and roadmap direction for complex clinical and operational workflows.
- Expected Education & Experience:
- Bachelor's degree or equivalent combination of education, training, and experience in computer science, information systems, business, healthcare administration, or a related field.
- Experience with healthcare clinical workflows, including provider, nursing, and ancillary staff workflows.
Company info
- We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives.
Visa & Work Authorization
- In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons
This listing is sourced directly from athenahealth's careers page and normalized into a canonical job model.