Watershed Foods, LLC

Customer value lead

New York City · Senior

Sponsorship not specifiedDetected 138 days ago

Account ManagementForecastingProcurementCustomer SuccessRenewable Energy

About the role

Watershed's Decarbonization Solutions business (fka Marketplace) helps large enterprises execute on their clean energy and carbon commitments, from renewable energy procurement to carbon removals and onsite solutions.
We've built the advisory and delivery foundations and executed on >$100M in purchases.
This is a high-ownership role on a small, high-output team, with real autonomy from day one and a direct line to commercial outcomes.

Build and scale our operations. Manage and develop a small ops team, and put in place the execution infrastructure that makes delivery repeatable as we grow.
Own gross retention, including renewal forecasting, in close coordination with CSMs, Sales, and Account Management.
Build and manage customer decarbonization portfolios. Own procurement and fulfillment directly, and coordinate internal advisory experts to structure the right solutions for each customer.
Build and scale our operations.
Manage and develop a small ops team, and put in place the execution infrastructure that makes delivery repeatable as we grow.

Have familiarity with energy, renewables, or carbon markets.
You don't need all three
the domain is learnable, but a head start accelerates ramp.
Have managed a small team and can raise execution standards without adding unnecessary process.
Use AI and automation tools as standard practice.
Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin.
Where we have offices, employees are expected to be in office for 4 days per week.
It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests.

We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements.

Make our impact clear to customers. Build the frameworks that help customers understand and quantify the value we deliver, and design the feedback loops that inform product direction.
Bring product mindset to customer work. Translate what you're seeing in the field into actionable product feedback that sharpens our offering as we target more complex customers and problems.
Know how to help customers understand and quantify the value they're getting and can translate complex work into outcomes that hold up to executive and financial scrutiny.
At Watershed, we are dedicated to ensuring an inclusive recruitment process.

This listing is sourced directly from Watershed Foods, LLC's careers page and normalized into a canonical job model.