Padel Haus

Assistant Club Manager - Boston

Boston, MA

Sponsorship not specifiedDetected 23 days ago

Outbound SalesResearchCommunicationCollaborationAdaptability

About the role

This position requires a self-starter who understands how to leverage local values, partnerships, and events to achieve growth.

Create a welcoming, knowledgeable, and service-first environment for all guests and members.
Develop and execute strategies to build local partnerships with businesses, schools, influencers, sports groups, and cultural organizations.
Create innovative campaigns and activation ideas to attract new guests and members from outside traditional racket sports.
Plan and execute a dynamic calendar of events, tournaments, mixers, and community experiences to drive attendance and retention.
Analyze attendance, feedback, and conversion metrics to continuously optimize events and outreach strategies.
Leverage national and citywide events to create locally relevant padel events.
Track and report membership leads, conversions, cancellations, and satisfaction trends weekly.
Collaborate with Club Director on calendar planning, guest experience feedback, and process improvement.
Maintain a consistent brand experience across communications, events, and guest interactions.
Collaborate and execute with the Juice Haus Manager for food and beverage catering during events.

Must be able to lift up to 25 lbs occasionally.
What You Bring/Qualifications Bachelor's degree or equivalent in Sports Management, Marketing, Hospitality, or Business Administration, or a related field.
3-5 years of experience in guest services, events, or hospitality management.
Ability to stand and move around for extended periods of time.

Research and integrate city-specific values (e.g. wellness, music, family, sports, tech, etc.) into campaigns and events that resonate with the local audience.

This listing is sourced directly from Padel Haus's careers page and normalized into a canonical job model.