Jade Global Inc.

Jade Global Inc.

ServiceNow TPM for Marketing - US

San Jose, CA

Sponsorship not specifiedDetected 30 days ago
AgileJiraPRDsCustomer SuccessCommunicationCollaboration

About the role

  • ServiceNow TPM for Marketing - US1 Role Overview
  • We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to

Responsibilities

  •  Platform Solutioning & Support
  • o Perform L1 and L2 solutioning on the ServiceNow platform.
  • o Collaborate with architects and designers to refine requirements and validate feasibility.
  • o Manage backlog, maintain story hygiene, and ensure stories are test-ready.
  •  Execution & Delivery Support
  • o Drive UAT testing, validate outcomes, and close development tasks.
  • o Support post-go-live stabilization during the hypercare period.
  • o Complement existing TPMs by focusing on execution and delivery, while they drive strategy and
  •  Exposure to hypercare, incident triage, and post-go-live support.

Nice to have

  •  4-7 years of TPM or equivalent experience in SaaS / enterprise platforms.
  •  Experience with Customer Success, CSP, or related ServiceNow modules.
  •  Ability to operate in fast-paced, cross-functional environments with global teams.

This listing is sourced directly from Jade Global Inc.'s careers page and normalized into a canonical job model.