Jade Global Inc.
ServiceNow TPM for Marketing - US
San Jose, CA
Sponsorship not specifiedDetected 30 days ago
AgileJiraPRDsCustomer SuccessCommunicationCollaboration
About the role
- ServiceNow TPM for Marketing - US1 Role Overview
- We are seeking Technical Product Managers (TPMs) to support the Success Project. These roles are designed to
Responsibilities
- Platform Solutioning & Support
- o Perform L1 and L2 solutioning on the ServiceNow platform.
- o Collaborate with architects and designers to refine requirements and validate feasibility.
- o Manage backlog, maintain story hygiene, and ensure stories are test-ready.
- Execution & Delivery Support
- o Drive UAT testing, validate outcomes, and close development tasks.
- o Support post-go-live stabilization during the hypercare period.
- o Complement existing TPMs by focusing on execution and delivery, while they drive strategy and
- Exposure to hypercare, incident triage, and post-go-live support.
Nice to have
- 4-7 years of TPM or equivalent experience in SaaS / enterprise platforms.
- Experience with Customer Success, CSP, or related ServiceNow modules.
- Ability to operate in fast-paced, cross-functional environments with global teams.
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This listing is sourced directly from Jade Global Inc.'s careers page and normalized into a canonical job model.