Alamar Biosciences

Alamar Biosciences

Field Service Engineer II - US East

Baltimore, MA or Philadelphia, PA · Mid · Full-time

Sponsorship not specified$120k-$140kDetected 6 days ago
CRMProcess ImprovementCustomer SupportResearchProblem SolvingAdaptability

Stay score

odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 160 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do.
  • Would you like to make a significant impact in life science research and early disease detection at an expanding company?
  • This is a customer facing, hands on role and as an early hire offers the opportunity to make meaningful impact on the development of our field service team.

Responsibilities

  • Proactively collaborate with colleagues to provide comprehensive solutions to customer facing issues
  • Create and refine scalable customer support processes which allow for future growth
  • Create / review technical work instructions, manuals, and bulletins
  • Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease.
  • As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges.
  • Centered upon field engineering within our Customer Support organization, this role will leverage your expertise to deliver exceptional levels of customer service.
  • The role has significant opportunities to collaborate closely with Engineering and R&D teams.

Requirements

  • Bachelor's degree or equivalent in related field (prefer 1-3 years of field-based experience in bio-tech industry)
  • Exceptional ability to communicate across all organizational levels, including executives
  • Demonstrated technical skills including ability to diagnose electrical, electromechanical and fluidic sub systems
  • Positive "can do" attitude a must
  • Adaptable self-motivated person with an attention to detail
  • Pragmatic thinker with a clear and effective approach to problem-solving
  • Outstanding written, verbal, and presentation skills, capable of conveying complex information with clarity
  • Strong orientation towards process improvement, adept problem-solving skills, and unwavering commitment to quality
  • Desire, ability, and willingness to travel from your home location to customer sites throughout South East, Eastern US, and beyond when needed., with possibility of some global travel

Nice to have

  • This is a field based role where daily activities are in customer laboratories.
  • This role involves travel by car, train, and air to reach customer sites.
  • Candidates must have easy access to major airport plus willingness and ability to travel on short notice.

Compensation

  • The base salary range for this full-time position is $120,000 - $140,000 + bonus + equity + benefits.

Benefits

  • At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients.

Company info

  • Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.
  • We are searching for a Field Service Engineer II to join a dynamic team of professionals supporting Alamar's automated instrument for high-precision proteomic analysis.
  • Initiate and cultivate positive relationships with customers and colleagues

This listing is sourced directly from Alamar Biosciences's careers page and normalized into a canonical job model.