Roche
Senior Strategy Manager, Customer Segment Strategy - Provider Groups
South San Francisco · Senior · Full-time
Sponsorship not specifiedDetected 7 days ago
CSSAccount ManagementNegotiationContract ManagementResearchLeadershipCommunicationCollaboration
About the role
- Specifically, this individual will be responsible for leading the development of contracting strategies for large provider groups.
- This role acts as a critical subject matter expert within a segment, providing analytical rigor, strategic recommendations and thought partnership, and negotiation strategy to Customer Engagement (CE) Account Teams and Market Access leaders.
- Functional Expertise & Strategic Planning
Responsibilities
- Serves as a liaison between CE Account Teams, PCD, and Squad/Access Business Partners to develop customer strategies aligned with Brand/TA priorities.
- Navigates substantial ambiguity and leads high-impact, cross-portfolio initiatives to develop access and contracting strategies for new customer types, new segments, and/or TAs or segments requiring innovative access approaches or where GNE has limited experience.
- Provides negotiation support to account teams by clarifying the rationale behind access strategies, anticipating customer reactions and needs, and providing relevant negotiation talking points as appropriate
- Exploring, developing and maintaining access and contracting strategies across the portfolio, specifically for the Provider Group customer segment
- Significant experience in developing and executing access strategies
Requirements
- You have a Bachelor's Degree in relevant discipline
- You have 5+ years of work experience in a Market Access function
- Excellent Communicator, with demonstrated ability to flex communication styles and tactics to resonate with various audiences
Nice to have
- MBA or other advanced degree
- Direct customer experience in relevant segment
- Travel: Estimated 25% travel includes account planning and customer interactions.
- Genentech is an equal opportunity employer.
- It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
Skills
- Upskill Access knowledge across both Customer Engagement, Marketing, and Squads
Compensation
- The expected salary range for this position based on the primary location of California is $161,000/yr to $299,000/yr.
Benefits
- Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross functional teams
- Note that for some segments, preference will be given to home office candidates.
- A discretionary annual bonus may be available based on individual and Company performance.
Company info
- Leads the development of access & contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech's profitability across all products and multiple key customers within a segment.
- Supports strategic account planning with key customers, considering future customer capabilities, brand and portfolio objectives and evolution, and shared priorities across both Genentech and key customers in the near- and mid-term.
- We are also looking for someone who is comfortable tackling the unknown, collaborative, agile, and able to ruthlessly prioritize.
- The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
- Synthesizes key contract performance insights across multiple key customers within a segment, and identifies and shares scalable insights or key learnings with relevant leaders (e.g., Squad Leads, CE National and Regional VPs, Access Steering Committee, and others as appropriate) to inform contract decision-making and influence product-level contracting strategies.
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