OpenTable
Senior Director, Restaurant Sales and Services
USA (Remote) · Director
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About the role
- Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
- Director, Restaurant Sales & Service for our US Growth business unit, you will serve as a strategic, cross-functional leader driving the expansion and health of our restaurant network in growth markets across the US.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
Responsibilities
- Drive revenue growth, customer acquisition, and account retention across US Growth business with full P&L responsibility and a generalist mindset.
- Source and implement technology-driven innovations to continuously improve the sales process and customer experience from pre-sale to post-sale.
- Utilize deep data analysis and sales modeling to draw actionable insights, optimize resource allocation, and adapt tactical plans for scalable growth.
Requirements
- 10+ years of sales leadership experience as a Sr.
- Proven track record of consistent sales success managing complex, high-value sales cycles with key or national accounts in a fast-paced technology, SaaS, or start-up environment.
- Deep understanding of the restaurant industry and customer trends, with the ability to translate market dynamics into tactical business plans.
Nice to have
- Master of Business Administration (MBA) or equivalent practical experience.
- Experience navigating unstructured environments while maintaining a focus on continuous improvement and scaling operations.
- High degree of emotional intelligence and adaptability to resolve conflicts, foster team motivation, and drive cross-functional alignment.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Competitive retirement and health plans
Company info
- Every employee at OpenTable has a tangible impact on what we do and how we do it.
- You'll also be part of a global team and its portfolio of metasearch brands.
- Hospitality is all about taking care of others, and it defines our culture.
This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.