AlphaSense
Strategic Client Research Manager, Expert Insights
Chicago · Senior
Sponsorship not specified$90k-$108kDetected 33 days ago
Account ManagementResearchCommunicationProblem Solving
About the role
- The Strategic Client Research Manager is responsible for owning and driving client growth, with a clear mandate to expand expert call volume and deepen client engagement quarter over quarter.
- This is a client-facing role suited for individuals who combine consultative problem-solving with a strong "hunter" mentality.
- You will proactively identify opportunities, challenge clients to think differently about how they leverage our services, and translate insights into tangible growth.
Responsibilities
- Own growth outcomes across your client portfolio, with clear accountability for increasing expert call volume, user adoption, and overall engagement.
- Develop and execute account growth strategies, identifying whitespace, new use cases, and expansion opportunities within existing clients.
- Build senior-level relationships and influence key stakeholders through strategic conversations, not just service delivery.
- Translate client objectives into actionable research strategies, guiding Analysts to deliver against high-impact priorities.
- Identify and drive upsell opportunities by connecting client needs to broader platform capabilities.
- Partner cross-functionally to remove friction, accelerate execution, and unlock growth across accounts.
- Lead regular business reviews focused not just on performance, but on future growth opportunities and expansion strategy.
- With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust.
Requirements
- 3+ years of experience in client-facing, account management, operational, or consultative roles with a strong track record of driving client growth and engagement.
Nice to have
- A "hunter" mindset: proactive, persistent, and energized by uncovering and closing growth opportunities.
- Experience working with, operating, or selling into institutional investors, private equity, hedge funds, banks, or broader financial services is a strong plus.
- Highly strategic thinker who can connect client needs to scalable opportunities across a portfolio.
- Comfortable operating with ambiguity and ownership
- Collaborative but assertive
- Bachelor's degree preferred.
Compensation
- $90,000 - $108,000 (Base: $75,000 - $90,000 + 20% Bonus)
- AlphaSense is an equal-opportunity employer.
- We are committed to a work environment that supports, inspires, and respects all individuals.
- All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity.
- This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
- Recruiting Scams and Fraud
Benefits
- Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.
Company info
- At Tegus by AlphaSense, we work directly with some of the world's most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster.
- We are persistent, have a strong work ethic, and make decisions with our customer's top of mind.
- Join a dynamic and results oriented team, responsible for managing and growing a book of business within our Expert Call Services department.
- Proactively engage clients to uncover unmet needs, challenge assumptions, and position new ways of leveraging our platform.
- Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.
- Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
Equal opportunity
- In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
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