Mantra Health
Senior Partner Success Manager
United States · Senior · Full-time
Sponsorship not specified$95k-$105kDetected 16 days ago
Data VisualizationProject ManagementSalesforceCRMAccount ManagementNegotiationCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingMentoringPublic Speaking
About the role
- From acceptance to graduation, Mantra Health ensures that both proactive wellness and targeted intervention are always within reach.
- We've raised over $34m from leading investors.
- This role is a unique blend of hands-on account leadership and strategic influence, owning the long-term success and growth of our institutional relationships across the higher education landscape.
Responsibilities
- Strategic Account Ownership: Serve as the primary relationship owner for a portfolio of high-impact university partners, developing and executing strategic account plans that align institutional goals with Mantra's services.
- Retention & Growth Leadership: Drive outcomes across renewal, expansion, and satisfaction by aligning value with partner priorities, leading contract discussions, and creating account stickiness through multi-threaded engagement.
- Data-Driven Storytelling: Regularly prepare and deliver executive-level presentations, product demonstrations, and QBRs/EBRs that translate utilization and outcomes data into compelling insights that reinforce ROI and fuel partner advocacy.
- Cross-Functional Collaboration: Partner internally with Clinical, Marketing, Product, and Implementation teams to ensure partner needs are met, feedback is actioned, and new services are launched successfully.
- Implementation and Change Management Facilitation: Support partners through implementations and transitions such as leadership changes, shifting funding structures, or onboarding new campuses by aligning stakeholders, easing adoption, and reinforcing long-term success.
- Customer Focus: You champion the needs of your partners while aligning them with Mantra's goals. You're trusted, empathetic, and solution-oriented, with a bias toward long-term impact.
- Collaboration: You build trust across functions and with clients alike, welcoming diverse perspectives and pushing for shared success over individual wins.
- Drive outcomes across renewal, expansion, and satisfaction by aligning value with partner priorities, leading contract discussions, and creating account stickiness through multi-threaded engagement.
- Regularly prepare and deliver executive-level presentations, product demonstrations, and QBRs/EBRs that translate utilization and outcomes data into compelling insights that reinforce ROI and fuel partner advocacy.
- Support partners through implementations and transitions such as leadership changes, shifting funding structures, or onboarding new campuses by aligning stakeholders, easing adoption, and reinforcing long-term success.
Requirements
- Proven success managing long-term, high-touch client relationships with measurable outcomes (renewals, upsells, satisfaction)
- Experience leading executive-level conversations, crafting account plans, and delivering regular business impact reviews
Nice to have
- Familiarity with Salesforce, Looker, or similar CRM/analytics tools
- Enthusiasm for working in a fast-paced startup environment where systems are evolving
- Why Choose Mantra
- Impactful Opportunity: Opportunity to serve university administration and students within a mission-driven organization.
Compensation
- $95k-105k Base + Commission at 130k OTE
- Revenue Driver: Meet quarterly and annual revenue targets through renewals, expansions and cross-sell efforts while helping to bring new product and services to market.
Benefits
- Compensation & Benefits
- Mantra Health is an award-winning digital mental health provider on a mission to make evidence-based care more accessible to students.
- Currently deployed across 150+ colleges and universities, Mantra Health serves over 1.3 million students and is actively reimagining how institutions manage mental well-being and student success.
- We're looking for ambitious, talented, action-oriented individuals to join us in shaping the future of student mental healthcare.
Company info
- A chance to collaborate with a passionate, dedicated, and innovative team focused on increasing access to mental health care.
Apply directly at Mantra Health →Create a free account for alerts like thisView Mantra Health immigration profile
This listing is sourced directly from Mantra Health's careers page and normalized into a canonical job model.