Kong
Deal Desk Manager
United States · Senior
Sponsorship not specifiedDetected 62 days ago
SalesLeadershipCommunication
About the role
- The Deal Desk Manager is a critical player in Kong's revenue engine.
- This person sits at the intersection of sales, finance, legal, and product-shaping deals that are both commercially sound and strategically valuable.
- The right candidate is a deal architect-someone who can hold complexity across multiple stakeholders, work directly with customers when needed, and keep sales cycles moving without cutting corners on deal quality.
Responsibilities
- Be the go-to expert on Kong's products, pricing models, and packaging options, providing accurate and strategic quoting support to the sales team.
- Partner with sales to find creative paths that satisfy customer needs without undermining deal economics for Kong.
- Drive the end-to-end deal process-from initial structure to signed contract-with a focus on minimizing cycle time and maximizing revenue.
- Support discounting metrics and processes that give leadership better visibility into deal quality and commercial consistency.
Requirements
- 5+ years of experience in a Deal Desk, Revenue Operations, Sales Operations, or similar commercial role at a B2B SaaS or enterprise software company.
- Strong commercial instincts-you can spot a bad deal structure quickly and know how to fix it without torpedoing the relationship.
- you work well with sales, legal, finance, and executives simultaneously and can hold your ground with all of them.
- High tolerance for ambiguity and the ability to move quickly without all the information-you ask the right questions to fill the gaps.
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
Company info
- As needed, work directly with customers and sales to align on deal structure and commercial terms - you're comfortable owning that conversation.
- Prior exposure to working directly with enterprise customers on commercial negotiations or contract language.
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.