Glossier

Key Lead, Atlanta

Atlanta, GA · Part-time

Sponsorship not specifiedDetected 14 days ago

RESTCustomer SupportLeadershipCommunicationCollaboration

About the role

We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences.
In 11 years, we have built an iconic brand that goes far beyond beauty.
Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day.

Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.
Support an employee culture that is driven by our people-first employee experience philosophy.
Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
Liaise with the store's leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.
Serve as an added resource to the store team when customer matters arise requiring leadership support.
Lead team communication through

2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.
Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
Desire and willingness to roll up your sleeves and jump in when the situation requires it.
Passion for building exceptional, detail-oriented, customer and employee experiences.
Ability to work a flexible schedule, including evenings, weekends, and holidays required.
In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:
The estimated annual pay range for this role is $Minimum] - [$Midpoint].
There may be future opportunities for continued pay progression based on continued strong performance in the role.
Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the Glossier Career page.
Part-time positions are also eligible for competitive compensation and benefits. Learn more at the Glossier Career page.

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.

We are woven into everyday moments of people's lives, becoming part of their routines, their self-expression, and their confidence.
We are Human, Curious, Playful, and Helpful, driven by a shared mission to become the Most Loved Lifestyle Brand in the World.
Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
We are defined not just by what we make, but by how we make people feel and the relationships we build over time.

ital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information,

This listing is sourced directly from Glossier's careers page and normalized into a canonical job model.