Broadridge Financial
Director - Operations Control (hybrid)
Newark, NJ · Director
Sponsorship not specified$165k-$180kDetected 11 days ago
AccountingExcelProcess ImprovementCommunicationProblem SolvingInternal Audit
Stay score
odds of building a lasting career here
56Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
Level I$81,4111 entry
Level II$135,0342 entries
Level III$188,6773 entries
Level IV$242,2994 entries
Level III starts at $188,677 — $23,677 above the bottom of this range, and above its posted ceiling.
DOL prevailing wage, 2026-27 wage year · General and Operations Managers (11-1021) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 60%
Of 15 labor certifications old enough to have been used, 6 expired without the employer filing the next step. Median time from filing to decision: 485 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- We're seeking a Operations Reconciliation Director who is responsible for managing reconciliations within the BPO/Operations control environment, ensuring delivery of accurate, timely, and contract-compliant services to clients.
- Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, international locations and education.
- Please note that honesty and transparency are critical to our hiring process.
Responsibilities
- Lead root-cause analysis of recurring issues
- Maintain audit-ready evidence, standard operating procedures, control inventories, issue logs, and process documentation. Support internal and external audits and applicable regulatory inquiries.
- Hire, coach, and develop managers and specialists
- set performance expectations and build succession plans and a culture of accountability.
- Partner with technology, risk, compliance, quality, and client teams on incidents, change management, automation, and process improvement, including appropriate testing and control validation.
- Lead root-cause analysis of recurring issues; strengthen preventive and detective controls, and verify that remediation is effective.
- Hire, coach, and develop managers and specialists; set performance expectations and build succession plans and a culture of accountability.
- These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws.
- We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best.
Requirements
- Strong knowledge of account balancing, break investigation, operational risk, internal controls, audit readiness, and issue remediation.
- Experience managing delivery against service-level agreements, quality standards, KPIs, and client commitments.
- Success requires sound operational judgment, a disciplined approach to escalation and remediation, and the ability to balance client commitments with control requirements.
- Significant experience leading reconciliation, operations control, or related financial-services operations, including teams, complex exceptions, and high-volume workflows.
- Sound judgment and strong analytical, problem-solving, communication, and stakeholder-management skills.
- This positions requires 2x a week in the Newark, NJ office
- Compensation Range: The salary range for this position is between $165,000- 180,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, international locations and education.
Nice to have
- Bachelor's degree in business, finance, accounting, operations, or a related field, or equivalent professional experience
- an advanced degree or relevant certification is a plus.
- Masters degree or advanced certifications are a plus (Series 99, 7 etc)
- Advanced Excel skills and experience with reconciliation, workflow, or reporting tools
- experience with IntelliMatch is a plus.
- Experience in brokerage, banking, payments, outsourced operations, or multi-client shared services is a plus, as is familiarity with applicable SEC and FINRA requirements.
- Experience supporting global operations, process transitions, automation, or transformation initiatives is a plus.
- Knowledge of Broadridge platforms such as BPS, IMPACT, Proactive, or PostEdge is a plus.
Compensation
- Range: The salary range for this position is between $165,000- 180,000 USD.
- Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, international locations and education.
Benefits
- Manage capacity, coverage, and contingency plans for volume changes, critical deadlines, absences, and business continuity events.
- Own operational KPIs and governance reporting, and communicate control health, service performance, emerging risks, and improvement plans to senior leaders and clients.
- Bonus Eligibility: Bonus Eligible
- Disability Assistance
Company info
- At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
- Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications.
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This listing is sourced directly from Broadridge Financial's careers page and normalized into a canonical job model.