Whoop
Operations Program Manager
Boston, MA · Full-time
Sponsorship not specified$120k-$160kDetected 20 days ago
JiraConfluenceExcelSupply ChainCommunicationOrganizational Skills
About the role
- This role is based at our WHOOP Boston headquarters and plays a key role in scaling and sustaining high-performance manufacturing through structured execution, strong cross-functional alignment, and a hands-on approach to problem solving.
- This role is based in the WHOOP office located in Boston, MA.
- Interested in the role, but don't meet every qualification?
Responsibilities
- Lead end-to-end execution of manufacturing programs, including process changes, equipment and part qualification, and production scaling.
- Translate design and product changes into executable factory plans, aligning with CMs on technical and operational requirements.
- Define and manage program schedules, milestones, risk trackers, and contingency plans across engineering, manufacturing, and factory teams.
- Drive resolution of manufacturing issues impacting quality, yield, throughput, or readiness by aligning stakeholders and escalating as needed.
- Lead cross-functional continuous improvement initiatives focused on key factory metrics such as yield, UPH, test performance, and material flow.
- Support pilot builds and engineering validation runs through structured coordination of owners, deliverables, and timelines.
- drive accountability and timely decision-making.
- Communicate clear, concise program status and action plans to technical and executive stakeholders; drive accountability and timely decision-making.
- WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
- As an Operations Program Manager, you will lead cross-functional manufacturing programs that drive the introduction and improvement of production processes across the global supply chain of WHOOP.
Requirements
- Bachelor's degree in Engineering, Supply Chain, or a related technical field.
- 4+ years of experience in manufacturing, hardware operations, or program management.
- Proven track record managing complex manufacturing or operations programs from concept through production.
- Experience with new product or process introduction in a high-volume, fast-paced manufacturing environment.
- Familiarity with key manufacturing processes such as SMT, assembly, test, and pack-out.
- Proficiency in tools such as Excel, Gantt charts, Jira, Confluence, GDrive, and Arena for program tracking and collaboration.
- The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Strong ability to align cross-functional teams and drive decision-making in ambiguous, evolving situations.
- Excellent communication and organizational skills
- able to tailor messaging for technical and executive audiences.
- Willingness to travel internationally up to 25% to support supplier builds, validation activities, and operations reviews.
- This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
- Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
- WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
Compensation
- The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
Benefits
- At WHOOP, we're on a mission to unlock human performance and health span.
This listing is sourced directly from Whoop's careers page and normalized into a canonical job model.