Natera
Associate Clinical Oncology Specialist
Charleston, SC · Mid
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About the role
- The role includes ensuring patient adherence to the prescribed test cadence with a focus on improving patient outcomes.
- The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems, and processes.
- On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals.
Responsibilities
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
- Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
- Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.
- The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products.
- Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
Requirements
- Knowledge, Skills, and Abilities:
- Medical assistant, clinical support, patient liaison, or nursing background in oncology or a minimum of 2 years of medical sales experience
- Have a strong desire to work in a fast-paced environment and must work independently with an internal drive to be successful
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers.
- Proficient in Microsoft PowerPoint and Excel
- Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting.
- Physical Demands & Work Environment:
Nice to have
- Bachelor's degree preferred or Associate's degree with a minimum of 3 years of relevant experience.
Skills
- Thrives in ambiguous environments.
- Exceptionally bright, flexible, self-motivated, and results-oriented with strong interpersonal and analytical skills
- Ability to think strategically as well as execute tactically
- Must act with a sense of urgency
- Effective time management skills required with a demonstrated ability to assess and prioritize.
- Proficient in Microsoft PowerPoint and Excel; Gmail.
- Demonstrated ability to quickly learn software and reporting systems.
- Duties are typically performed in a medical office or hospital setting.
- This position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material.
- Duties may require working outside normal working hours (evenings and weekends) at times.
- 25-50% travel required.
Compensation
- In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).
- It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
- Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
- Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
- Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving
- Educate medical professionals on the tools and resources that Natera provides to facilitate test order management.
Company info
- In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).
- Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
- We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives.
- include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers.
- Work with assigned COS to grow, maintain & support existing customers
Equal opportunity
- Equal Opportunity Employer.
This listing is sourced directly from Natera's careers page and normalized into a canonical job model.