1mind

Customer Solutions Engineer, AI Agents

Remote - US

Sponsorship not specifiedDetected 7 days ago

JavaScriptPythonSQLVector DatabasesRESTMachine LearningNLPLLMsAgentic AIProject ManagementJiraCommunicationAdaptability

About the role

As an Agent Architect at 1mind, you are the master orchestrator of our AI Superhumans.
This is a hybrid role requiring a key blend of technical engineering, systems thinking, and consultative leadership.
You will be the primary technical guide for our customers, taking them from a conceptual vision to a fully activated, high-performing AI workforce.

System Mapping & Integration: Design and implement the data flows between 1mind agents and client tech stacks (CRMs, MAPs, APIs, and proprietary databases)
Feedback Loop: Partner with Product and Engineering teams to advocate for new features and platform enhancements based on real-world activation challenges
Background in Workflow Design: Experience mapping complex business processes using tools like LucidChart, Miro, or Visio
Relentless Curiosity: You want to understand the "why" behind every customer request to build a better "how."
They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.
Join us as we define the category and build the platform that powers the next generation of revenue teams.
You want to understand the "why" behind every customer request to build a better "how."
Shape the future of how humans and AI collaborate in high-stakes business environments
Work alongside a team of builders at the forefront of AI, product design, and GTM innovation
Design for a product that lives at the intersection of visual design, voice, motion, and intelligence

You enjoy zooming out to see the big picture of a system, but you have the discipline to zoom in and fix a broken line of logic
Familiarity with LLM prompt engineering, vector databases, or natural language processing (NLP) concepts
The "Architect" Mindset: You enjoy zooming out to see the big picture of a system, but you have the discipline to zoom in and fix a broken line of logic
High Emotional Intelligence: You can read a room and pivot your communication style from "deeply technical" for developers to "value-driven" for executive stakeholders
Project Management: Proficiency with tools like Asana, Jira, or Monday.com http://Monday.com to keep multi-phase activations on track

Knowledge of Python, JavaScript, or SQL is a major plus for troubleshooting integrations
Technical Proficiency: Knowledge of Python, JavaScript, or SQL is a major plus for troubleshooting integrations

Experience mapping complex business processes using tools like LucidChart, Miro, or Visio

1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks.

1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks.
The hiring manager will share more details about the full compensation package and benefits as you move through the process.

1mind is building the next generation of revenue teams.
We are creating a new category of enterprise software: Autonomous Customer Experience. Our platform deploys Superhumans, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.
Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins.
We are creating a new category of enterprise software: Autonomous Customer Experience.
Our platform deploys Superhumans, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory.
When the buyer wins, the company wins.
Every1 Wins.
As an Agent Architect at 1mind, you are the master orchestrator of our AI Superhumans. You don't just "onboard" customers
Architect Superhuman Activation: Lead the technical discovery and "blueprint" phase for new customers, mapping their existing business systems to our AI framework

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This listing is sourced directly from 1mind's careers page and normalized into a canonical job model.