Knix
Sales Associate (Queen West)
Toronto, ON
Sponsorship not specifiedDetected 6 days ago
Customer SupportMentoring
About the role
- Actively listen to customers' unique needs and guide them to the right Knix products, ensuring they leave confident and with the perfect fit.
- Comfortable working in a sales-driven environment.
- Adopt a 'lean in" mindset toward sales targets.
Responsibilities
- Stay knowledgeable on our growing product assortment and current promotions to confidently support customer decisions.
- Maintain high energy and engagement on the floor, contributing to a positive in-store experience regardless of traffic levels.
- Support visual standards, organization, and general operational needs to keep the store customer-ready.
- We use these tools to support our process, not to replace the human connection that makes our culture special.
Requirements
- You are a self-starter who doesn't wait for a task list.
- Previous experience in customer service or retail is considered an asset, but above all else, you're great with people and are passionate about delivering exceptional customer experiences.
- Experience in a sales-driven environment, working with KPIs and sales targets is considered an asset.
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
- You love being part of a team and are a great collaborator.
- Ability to stay flexible, take initiative, and handle multiple customer interactions with care and attention.
- Eligibility Requirements
- Ability to lift and handle packages weighing up to 25lbs.
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
- Available to work a flexible schedule to meet the needs of the business, including holiday, evening, and weekend shifts.
Compensation
- Competitive Pay - Highly competitive compensation plus monthly bonus!
Benefits
- Highly competitive compensation plus monthly bonus!
- Access to a mental health & wellness platform that offers therapy and coaching sessions
- If you are a person with a disability and require assistance during the
Company info
- Create a comfortable, inclusive, and uplifting end-to-end experience for all Knix customers.
- Comfortable working in a sales-driven environment. Adopt a 'lean in" mindset toward sales targets. You understand that every KPI (AOV, CVR, UPT) is a direct reflection of how well we are serving our community.
- Career Advancement
Equal opportunity
- Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities.
Visa & Work Authorization
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
This listing is sourced directly from Knix's careers page and normalized into a canonical job model.