Baseten
Customer Marketing Manager
San Francisco
Sponsorship not specifiedDetected 40 days ago
Machine LearningSparkResearch
About the role
- Our customers are ML engineers and AI teams deploying serious workloads - and the stories they tell about what they've built matter.
- We've earned trust with some of the most demanding technical teams in the industry, and this role exists to turn that trust into evidence.
Responsibilities
- Own the single source of truth for what's in flight across all customer co-marketing activity
- Coordinate with design, social, and sales to ensure every asset is built, approved, and distributed correctly
- Own the customer evidence library: written case studies, video stories, customer quote repository, logo library, and sales snippets ensuring all assets stay current and are tagged and accessible for sales and marketing use
- Identify and develop new co-marketing opportunities across the full bill of materials - blog posts, joint webinars, press releases, social content, video series, event appearances, and more
- Build a structured customer reference program
- Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies
- We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital.
- Join us and help build the platform engineers turn to to ship AI products.
- building the systems that capture customer stories, running the co-marketing programs that amplify them, and developing the channels and assets that get those stories in front of the right people.
Requirements
- 6+ years in customer marketing, product marketing, or a closely related function
- Strong ability to craft narratives that resonate with developers while articulating clear business value
- Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content
- Comfort engaging directly with technical audiences - you understand developer workflows, tools, and priorities well enough to be credible in the room
Skills
- Excellent at making complex technical concepts accessible across different audiences and formats
- Proactive and detail-obsessed, with a low tolerance for assets that are out of date or processes that only live in someone's head
Compensation
- Competitive compensation, including meaningful equity.
Benefits
- Competitive compensation, including meaningful equity.
- 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
- If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
- Run the monthly operating rhythm: new logo additions from closed-won opportunities, asset updates, and customer health checks
- By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production.
Company info
- At Baseten, we are committed to fostering a diverse and inclusive workplace.
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