Lucidworks

Lucidworks

Senior IT Systems Engineer

Atlanta, GA · Senior

Sponsorship not specified$100k-$500kDetected 9 days ago
Code ReviewLinuxMachine LearningDeep LearningLLMsCybersecurityIncident ResponseProcess ImprovementCustomer SupportSystems EngineeringCiscoLeadershipCommunication

About the role

  • This is a fully remote individual contributor role within the Technology organization, working with a moderate level of autonomy on defined responsibilities with meaningful cross-functional touchpoints.
  • through documentation, process improvement, or knowledge-sharing that raises the quality floor for the team.

Responsibilities

  • Own IT systems engineering for corporate infrastructure, designing, implementing, and operating reliable, secure systems that support Lucidworks operations and meet enterprise IT standards.
  • Design and improve Lucidworks IT infrastructure, including identity management, endpoint management, network architecture, and SaaS integration, with a focus on scalability, security, and operational efficiency.
  • Set a high bar for system reliability and configuration quality through rigorous documentation, peer review of infrastructure changes, and active reduction of technical debt in owned systems. Raise design and security issues proactively.
  • Parter with IT leadership, security, and business stakeholders to plan and deliver infrastructure projects, communicating technical restraints, risks, and tradeoffs clearly to both technical and non-technical audiences.
  • Ability to own deployment, maintenance, integration, and troubleshooting of all corporate systems including hardware, software, and networking
  • develops and designs network architecture and computer systems infrastructure.

Requirements

  • Experience working in a startup or similarly sized organization (approximately 100 to 500 employees), supporting corporate IT infrastructure with a hands-on, generalist approach.
  • Ability to ensure compliance with IT security policies and procedures
  • Proficiency in applying knowledge of IT security policies and compliance requirements across corporate systems
  • Depth in experience with virtualization, cloud computing, and containerization technologies

Nice to have

  • Familiarity with SaaS security best practices, SSO enforcement, MFA, and privileged access management.
  • What success looks like
  • Identifies and addresses gaps within their scope before they become problems, not just completing work, but improving it.
  • Is a reliable cross-functional collaborator: brings the right context to stakeholders, follows through on commitments, and communicates blockers clearly and early.
  • Leaves the role better than they found it: through documentation, process improvement, or knowledge-sharing that raises the quality floor for the team.
  • Lucidworks believes in the power of diversity and inclusion to help us do our best work.
  • Note to third party recruiters: We appreciate your interest in our job opportunities.
  • However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions.

Skills

  • brings the right context to stakeholders, follows through on commitments, and communicates blockers clearly and early.
  • Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Compensation

  • $100k-$500k

Company info

  • Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations.
  • We believe that the core to a great digital experience starts with search and browse.
  • Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need.
  • Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees.
  • We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
  • What we're looking for
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This listing is sourced directly from Lucidworks's careers page and normalized into a canonical job model.