Martin’s Point Health Care
*Registered Nurse Centralized Services - Hybrid after onsite training in Portland - $2,000 sign-on bonus!
Portland, ME
Sponsorship not specifiedDetected 32 days ago
Project ManagementEHR/EMRICD-10Patient CareLeadershipCommunicationProblem SolvingCritical ThinkingAdaptabilityMicrosoft Office
About the role
- Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
- Triages telephone calls applying standard protocols for patient care and recommendations dispositions
Responsibilities
- Supports pre-visit planning and care coordination through summarizing patient needs and gaps for the visit, and updating the EMR as appropriate to include reconciliation of medications and ensuring appropriate orders are in place for the patient
- Maintains detailed and accurate records of all communications and actions taken in response to patient messages, ensuring compliance with best practices and regulatory requirements
Requirements
- Associate degree in Nursing
- 3+ years' experience in a clinical environment, preferably in a primary care setting
- Knowledge of quality measures and how to improve patient outcomes through quality gap closure
- The RN Centralized Services must demonstrate adaptability and clinical expertise with flexibility to shift based on real-time demand and operational priorities.
- Current, unrestricted state Registered Nurse licensure
- BLS required
- Knowledge of healthcare operations, especially in a primary care setting
Nice to have
- Bachelor's in nursing preferred
- 5+ years' experience in a clinical environment, preferably in a primary care setting preferred
- Telephone triage experience preferred
- Understanding or interest in expanding knowledge of clinical quality measures (HEDIS) and coding concepts (CPT, ICD10, and HCC) preferred
- Understanding of EHR documentation and quality reporting preferred
Skills
- Strong critical thinking, problem-solving, and project management skills
- Exceptional organizational, written and verbal communication, and attention to detail skills
- Computer proficiency in Microsoft Office software
- Proficient in working within an electronic medical record (EMR)
- Demonstrates an understanding of and alignment with Martin's Point Values
- Ability to follow clinical protocols and standard workflows
- Maintains patient confidentiality
- This position is not eligible for immigration sponsorship.
- Contact us at: jobinquiries@martinspoint.org
Benefits
- Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.
- As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.
- This role partners closely with all members of the care team to promote seamless care coordination and drive improved health outcomes for patients.
- Ensures timely and appropriate response to patient inquiries, test results, medication refills and other health related concerns communicated by the patient
- Offers guidance and information to patients regarding their health concerns, treatment plans and self-care strategies through written and verbal communication
- Evaluates patient symptoms, medical history and vital signs to triage patients in accordance with established guidelines and protocols to guide clinical decision making
Visa & Work Authorization
- This position is not eligible for immigration sponsorship.
Apply directly at Martin’s Point Health Care →Create a free account for alerts like thisView Martin’s Point Health Care immigration profile
This listing is sourced directly from Martin’s Point Health Care's careers page and normalized into a canonical job model.