Molina Healthcare

Molina Healthcare

Director, Customer Experience (IT Solutions / QNXT & Salesforce) - REMOTE

United States · Director

Sponsorship not specifiedDetected 6 days ago
Data AnalysisSalesforceActuarial Science

About the role

  • As a member of the Customer Experience team, the Director, Data Analytics ensures timely creation of key Executive and Health plan management reports, as well as providing critical analytical insights.
  • Actuarial, Claims, Call Centers and Utilization and Care Management.

Responsibilities

  • This role will assist in developing, implementing and monitoring the organization's enrollment, utilization and operational-related reporting and analytics to support business and customer satisfaction decision making.
  • Design and develop analytical reporting tools to efficiently measure, monitor, and communicate clinical, operational & financial results.
  • Lead end-to-end efforts to establish a comprehensive set of actio...

Company info

  • Drives analytic engagement among interdepartmental customers including, but not limited to, IT
  • Drives analytic engagement among interdepartmental customers including, but not limited to, IT; Finance; Actuarial, Claims, Call Centers and Utilization and Care Management.

This listing is sourced directly from Molina Healthcare's careers page and normalized into a canonical job model.