Molina Healthcare
Director, Customer Experience (IT Solutions / QNXT & Salesforce) - REMOTE
United States · Director
Sponsorship not specifiedDetected 6 days ago
Data AnalysisSalesforceActuarial Science
About the role
- As a member of the Customer Experience team, the Director, Data Analytics ensures timely creation of key Executive and Health plan management reports, as well as providing critical analytical insights.
- Actuarial, Claims, Call Centers and Utilization and Care Management.
Responsibilities
- This role will assist in developing, implementing and monitoring the organization's enrollment, utilization and operational-related reporting and analytics to support business and customer satisfaction decision making.
- Design and develop analytical reporting tools to efficiently measure, monitor, and communicate clinical, operational & financial results.
- Lead end-to-end efforts to establish a comprehensive set of actio...
Company info
- Drives analytic engagement among interdepartmental customers including, but not limited to, IT
- Drives analytic engagement among interdepartmental customers including, but not limited to, IT; Finance; Actuarial, Claims, Call Centers and Utilization and Care Management.
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