Komodo Health
Customer Advocacy & Senior Communications Specialist
United States · Senior
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About the role
- We're looking for a Customer Advocacy & Communications Manager to turn customer wins into the proof points that move healthcare forward.
- Marketing at Komodo connects the real-world impact of our data to the people who need to hear about it.
- This hire makes sure every advocacy moment, from a reference call to a stage at a conference, ties directly back to our mission to reduce the burden of disease.
Responsibilities
- Manage customer participation across references, case studies, advisory boards, speaking engagements, and media interviews
- As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver "wow," and enjoy the ride.
- At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease - and enjoy the journey along the way.
- Someone has to build the relationships, spot the right stories, and connect Sales, Customer Success, Communications, and Executive Leadership around them.
Requirements
- 3+ years in customer advocacy, communications, customer marketing, or public relations
- Comfort working across Sales, Marketing, Communications, and Executive Leadership without formal authority over any of them
- Experience managing a formal advocacy or reference program from the ground up
- A get-it-done attitude and willingness to pitch in where help is needed.
- Experience in healthcare, life sciences, health technology, or another regulated industry
- A track record of building relationships with customers that convert into concrete advocacy outcomes
Nice to have
- Experience supporting organic social strategy or executive storytelling
- Familiarity with Salesforce and marketing or advocacy technology
Skills
- Strong writing and communication skills, shown through work like case studies, award submissions, or executive talking points
- Project management skills strong enough to run several advocacy initiatives in parallel without losing momentum
Compensation
- The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US.
Benefits
- At Komodo Health, our mission is to reduce the global burden of disease.
- The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare's most complex questions for our partners.
- Customer Advocacy sits at the center of that work, turning strong customer outcomes into stories that build credibility across healthcare and life sciences.
Company info
- We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease.
- THE OPPORTUNITY AT KOMODO HEALTH We're looking for a Customer Advocacy & Communications Manager to turn customer wins into the proof points that move healthcare forward.
- Uses AI to synthesize account notes and CRM data into shortlists of advocacy-ready customers
- Build and maintain relationships with customers to identify and cultivate long-term advocacy opportunities
- Partner with Sales, Customer Success, and Account teams to surface customers with strong business outcomes
Equal opportunity
- Statement
- Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- This notice explains how we collect, use, and retain applicant data.
- Komodo Health provides equal employment opportunities to all applicants and employees.
This listing is sourced directly from Komodo Health's careers page and normalized into a canonical job model.