Redwingshoecompany
Hotel Guest Service Rep, Part-time
Red Wing, MN, United States · Part-time
Sponsorship not specified$14k-$18kDetected 45 days ago
Customer SupportMicrosoft Office
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm.
- The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
- The targeted hiring range for this position is $13.93 - $18.00 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement.
Responsibilities
- James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests.
Nice to have
- Anticipate and respond to guest needs and questions in a friendly and positive manner.
- Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations.
- Monitor room availability, follow restrictions, and all booking policies and procedures.
- Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary.
- Follow proper selling techniques and ensure strategies are utilized to maximize room revenues.
- Knowledgeable of hotel emergency procedures.
- Verify Room Cards and Balance Room Folio's.
- Responsible for processing of the Hotel's Day Closing activities and processes,
Compensation
- The targeted hiring range for this position is $13.93 - $18.00 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement.
Benefits
- Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand.
- More information about the specific salary range and benefits for your location will be discussed during the hiring process.
Equal opportunity
- Employer/Protected Veterans/Individuals with Disabilities.
- Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.
- Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
- All offers of employment are contingent on satisfactory results of a background check and drug screen.
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