Renuity

Renuity

Bilingual Service Assistant

Fort Lauderdale, FL · Full-time

Sponsorship not specifiedDetected 6 days ago
Customer SupportLeadershipMicrosoft Office

About the role

  • Serve as the liaison between homeowners, Service Technicians, and Field Managers
  • Plan to prevent problems and resolve current issues
  • Answer warranty questions and resolve warranty claims

Responsibilities

  • Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle.
  • If you're ready to build the future of home improvement, join us.
  • Maintain the computer system by updating and entering job-related data
  • Ability to maintain confidentiality

Requirements

  • Hands-on experience with an industry leader in home remodeling
  • Must be able to efficiently multi-task and work independently with minimal supervision
  • Proficiency in MS Office 365

Nice to have

  • At least three (3) years of office-based customer service preferred
  • Experience in home improvement or construction industry preferred

Skills

  • Attention to detail with accurate and excellent data entry skills
  • Excellent time and task management skills
  • Bilingual skills in both English and Spanish

Benefits

  • Full-Time benefits offered: health, dental, vision and supplemental insurance
  • Paid Holidays and PTO, 401(k)
  • Flexible, positive attitude

Company info

  • Communicate with customers regarding updates, appointments, delays, or reschedules
  • We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices.
  • The home improvement industry is broken.

This listing is sourced directly from Renuity's careers page and normalized into a canonical job model.