Renuity
Bilingual Service Assistant
Fort Lauderdale, FL · Full-time
Sponsorship not specifiedDetected 6 days ago
Customer SupportLeadershipMicrosoft Office
About the role
- Serve as the liaison between homeowners, Service Technicians, and Field Managers
- Plan to prevent problems and resolve current issues
- Answer warranty questions and resolve warranty claims
Responsibilities
- Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle.
- If you're ready to build the future of home improvement, join us.
- Maintain the computer system by updating and entering job-related data
- Ability to maintain confidentiality
Requirements
- Hands-on experience with an industry leader in home remodeling
- Must be able to efficiently multi-task and work independently with minimal supervision
- Proficiency in MS Office 365
Nice to have
- At least three (3) years of office-based customer service preferred
- Experience in home improvement or construction industry preferred
Skills
- Attention to detail with accurate and excellent data entry skills
- Excellent time and task management skills
- Bilingual skills in both English and Spanish
Benefits
- Full-Time benefits offered: health, dental, vision and supplemental insurance
- Paid Holidays and PTO, 401(k)
- Flexible, positive attitude
Company info
- Communicate with customers regarding updates, appointments, delays, or reschedules
- We've already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation-at competitive prices.
- The home improvement industry is broken.
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This listing is sourced directly from Renuity's careers page and normalized into a canonical job model.