Octane
Supervisor, Credit Operations
Irving, Texas, United States · Mid
Sponsorship not specifiedDetected 54 days ago
SalesCommunicationProblem SolvingMentoringUnderwriting
About the role
- Octane is unlocking the power of financial products for merchants and consumers.
- Visit www.octane.co for more information.
Responsibilities
- Serve as direct manager for your own team within Operations.
- Drive the team's overall success with a focus on dealer satisfaction while ensuring accuracy, efficiency, an effective work flow, and a positive team environment.
- Collaborate with management and other Supervisors to determine areas for improvement while maintaining overall consistency in ongoing training and performance expectations.
- Lead ongoing training sessions with the team to ensure clear understanding.
- Maintain a solid understanding of credit policy, decisioning, and program guidelines.
- Maintain a complete understanding of all escalation processes pertaining to credit applications to assist analysts as needed.
- Work cross functionally with other departments to maintain a complete and accurate vehicle inventory.
Requirements
- Minimum high school diploma/GED required
- 5+ years of experience in Loan Underwriting or Loan Processing, preferably in the auto or powersports industry.
- Must have a thorough understanding of debt-to-income, payment-to-income, and loan-to-value ratios.
- Must have prior supervisory or managerial experience.
- Must have experience of building and growing a team (could be in a different industry).
- Must be able to analyze data and extract valuable insights.
- Must be hands-on, willing to embrace a "roll up your sleeves" approach to problem solving, must be detail oriented, customer focused and capable of managing multiple tasks.
- Must be a collaborative, inspirational leader with the ability to motivate team members.
- Must be available to work until 9pm cst on all scheduled days.
- Must be able to travel for overnight trips.
Nice to have
- Preferred Skills:
Skills
- Bachelor's Degree preferred.
- Powersports or automotive dealership experience preferred.
Compensation
- Conduct mid year and annual performance reviews.
Benefits
- Robust Health Care Plans (Medical, Dental & Vision)
- Generous Parental Leave
- Flexible Time Off (FTO) Policy - Time Off When You Need It
- Retirement Plan (401k) with company match!
- Educational Assistance/Tuition Reimbursement up to $3K/year
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term / Long Term Disability
- Robust Ancillary benefits including accident insurance, hospital insurance, etc
- Wellhub (Gympass) Wellness Benefit
- Recreational Safety Benefit
- Handle timecards, scheduling, as well as PTO and territory coverage.
- Coordinate with other stakeholders to ensure company culture and vision understanding, in addition to team member responsibilities.
Company info
- connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.
- Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600.
- As part of the Credit Operations team at Octane you will be in charge of managing the day-to-day operations of our associates as they process credit applications and work with dealers to foster strong dealer relations and increase funding volume.
This listing is sourced directly from Octane's careers page and normalized into a canonical job model.