Ravenwakegames

Senior Project Manager, Operations

Vancouver, BC, Canada · Senior · Full-time

Sponsorship not specified$90k-$100kDetected 92 days ago
Data AnalysisProject ManagementJiraConfluenceBudgetingExcelCustomer SuccessLeadershipCommunicationProblem SolvingTime ManagementAdaptability

About the role

  • Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences.
  • We're committed to delivering entertainment that inspires, engages, and unites players around the world.
  • Description The Senior Project Manager is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates.

Responsibilities

  • Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
  • Drive execution against schedules while balancing quality, technical debt, and production realities.
  • Lead and coordinate initiatives that support multiple game teams and shared services teams.
  • Own integrated project plans, milestones, dependencies, and delivery timelines.
  • Partner closely with stakeholders to translate designs into executable project plans.
  • Establish and maintain consistent project management practices across shared services initiatives.
  • Track progress and delivery metrics, manage dependencies and risks; proactively escalate and resolve blockers.
  • Implement and continuously improve methodologies and processes.
  • Manage expectations and trade-offs across competing priorities and timelines.
  • Support go-to-market timelines, certification, and launch readiness.

Requirements

  • 7+ years of senior project or program management experience in technical or software-driven organizations.
  • Bachelor's degree in a relevant field
  • Experience with budget planning, ROI analysis
  • Strong understanding of software development lifecycles, infrastructure, and technical delivery models.
  • High degree of initiative, self-starter, looks for opportunities to make improvements
  • Proven ability to influence and coordinate without direct ownership of delivery teams.
  • Excellent communication skills, with the ability to engage deeply with technical teams.
  • Ability to pivot quickly when priorities shift, demonstrating both adaptability and agility.
  • Administrative knowledge and experience of Jira and Confluence with hands on experience in setting up projects, dashboards, reporting capabilities, and custom JQL filters.
  • Experience working in a centralized/shared services organization

Nice to have

  • Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
  • Define standardized project management processes, tools, workflows.
  • Mentor other project managers
  • Enable alignment and execution without direct line management authority over delivery teams.
  • Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
  • Ensure teams have visibility into delivery progress, impacts, and adoption timelines.
  • Act as a bridge between technical teams and non-technical stakeholders, ensuring clarity and alignment.
  • Facilitate planning, execution, and retrospectives for cross-team efforts with a focus on delivery outcomes.

Compensation

  • Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing.
  • Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™,
  • $90,000 - $100,000 CAD
  • We're committed to delivering entertainment that inspires, engages, and unites players around the world.
  • At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
  • The Senior Project Manager is responsible for driving the overall planning, management and completion of Operations projects across our organization and its affiliates.
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This listing is sourced directly from Ravenwakegames's careers page and normalized into a canonical job model.