Cardless
Consumer Compliance Manager, Card Products
San Francisco
Sponsorship not specified$130k-$150kDetected 12 days ago
ComplianceProduct ManagementLeadershipCommunication
About the role
- As a Consumer Compliance Manager, you'll review product features, terms, and disclosure packages for regulatory issues and advise product and business teams on practical, customer-friendly ways to get to a compliant answer.
- Understanding the program-manager structure is key to succeeding in this role.
- This is a hands-on, individual-contributor role with no direct reports.
Responsibilities
- Review product terms, pricing and fee structures, disclosure packages, and application and servicing flows for alignment with applicable regulations and partner bank requirements.
- Build and maintain product-compliance review checklists, advisory intake, sign-off workflows, and audit-ready records.
- Partner with issuing bank partners on product and disclosure review and sign-off, and respond to compliance-related inquiries as needed.
- The pace is intense and this role is hands-on. We have aggressive goals and a lot to build. This isn't a 9-to-5, quiet, maintenance-mode compliance job, and you'll be in the middle of everything.
- Own product compliance for a growing set of credit and debit card programs, with direct influence on what gets built and how new programs and features come to market.
- Build the function, not inherit it. You'll turn an informal, case-by-case advisory approach into clear product-review checklists, sign-off workflows, and audit-ready records.
- Work across multiple bank-partner relationships with different regulatory expectations, giving you broader exposure than a single-institution role.
- ✈️ Team building events & happy hours
- We're headquartered in San Francisco, CA, with a beautiful office near the Transamerica building.
Requirements
- Typically 3 to 6 years of experience in compliance, legal, or regulatory advisory within banking, fintech, or consumer financial services, with hands-on product or regulatory compliance work.
- Working knowledge of consumer protection regulations across credit and debit card products (Regulation Z, Regulation E, Regulation DD, Regulation B, UDAAP, FCRA).
- Ability to interpret regulation and translate it into practical, customer-friendly product guidance, with the judgment to reason through novel features where the rule is not directly on point.
- Clear written and verbal communication skills, with the ability to give business teams a defensible recommendation, not just a flag.
- Proven ability to operate independently, without a defined playbook or daily check-ins.
- Experience standing up or maturing a product-compliance function.
Compensation
- This role has an annual starting salary range of $130,000 to $150,000 + equity + benefits.
- Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.
Benefits
- We're proud to offer our team excellent benefits:
- 💸 Meaningful Start-up equity
- 🏥 100% health, vision & dental primary coverage
- ➕ 75% health, vision & dental dependent coverage
- 🚎 $250/month Commuter benefit
- 👶 Parental leave
- 🌴 Flexible PTO with a minimum of 15 days off per year
Company info
- This is an early-stage company. We're a small team servicing hundreds of thousands of customers. You'll be building processes that don't exist yet, not optimizing ones that do. If you want structure handed to you, this isn't the right fit.
- You'll need to be highly self-directed. There isn't a playbook for this role, and you won't get daily check-ins. We're looking for someone who sees what's broken or missing, takes ownership, and follows through without being asked.
- Be part of a well-respected compliance team and culture, with high autonomy, cool projects, and room to grow.
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This listing is sourced directly from Cardless's careers page and normalized into a canonical job model.