Mtb
Universal Banker
Haddonfield, NJ
Sponsorship not specified$21k-$34kDetected 1 day ago
AuditingCustomer SupportCommunicationCritical ThinkingTime ManagementAdaptabilityInternal Audit
> stay_score
odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.
- Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs
- Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Responsibilities
- Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
- Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Requirements
- Ability to stand for long periods of time
- Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
- Ability to read fine print
- High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center, customer service, or telesales experience
- Ability to effectively handle difficult customer conversations
Nice to have
- Bilingual based on branch needs
- Proven referral and/or sales ability
Compensation
- The pay range for this position is $20.55 - $34.25 Hourly (USD).
Benefits
- Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs.
Company info
- Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.
- Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
- Educate customers and explain features and benefits of Consumer and Business Banking solutions
- Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
- Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
Visa & Work Authorization
- applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic
This listing is sourced directly from Mtb's careers page and normalized into a canonical job model.