Lyft
Operations Associate, Flexdrive
Dallas, TX · Full-time
Sponsorship not specified$18k-$22kDetected 15 days ago
ExpressCustomer SupportCommunicationProblem Solving
About the role
- At Lyft, our purpose is to serve and connect.
- We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
- Flexdrive, a subsidiary of Lyft provides vehicle access to Lyft drivers through a flexible car rental subscription program, is looking for a motivated and organized Operations Associate to join our Dallas Fort-Worth team full-time.
Responsibilities
- Prepares Flexdrive rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, license plates, conducting fleet vehicle inspections, and managing vehicle compliance documents
- Manages vehicle lot organization, vehicle transportation, and other daily rental operations
- Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners
- Builds trust and works effectively with others to achieve results and team goals
- 1+ year of experience in an in-person customer service role like retail, technical support or hospitality
- If you love working with people, have a passion for operations and the thought of helping Lyft drivers continue to build this incredible ride-sharing movement in Dallas Fort-Worth sounds exciting, we would love to meet you!
Requirements
- Familiarity with the Dallas Fort-Worth area
- A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required
Nice to have
- Proficiency in other languages is considered a plus!
Compensation
- The expected base pay range for this position in the Dallas Fort-Worth area is $17.84 - $22.30, not inclusive of potential equity offering, bonus or benefits.
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave.
- Subsidized commuter benefits
- The expected base pay range for this position in the Dallas Fort-Worth area is $17.84 - $22.30, not inclusive of potential equity offering, bonus or benefits.
- Bonus points if you love ride-sharing so much that you're a Lyft driver too!
Company info
- Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns
- Team Player Mentality: We are all about THE TEAM, since we all know there is no "I" in TEAM
- Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.
- Reporting into the Operations Lead, in this role, you will be providing quality in-person experiences by serving customers at our local Flexdrive facilities that offer the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead.
Equal opportunity
- Equal Opportunity Employer committed to an inclusive workplace that fosters belonging.
This listing is sourced directly from Lyft's careers page and normalized into a canonical job model.