Housecall Pro
Inside Sales Representative (Voice)
United States · Contract
Sponsorship not specifiedDetected 13 hours ago
CRMSalesCustomer SupportLeadershipCommunicationProblem SolvingMentoring
About the role
- As a Specialist, Success Advisor focused on Voice, you thrive in understanding our service professionals' (our Pros') communication challenges and how every missed call can mean a missed opportunity.
- You are consultative, empathetic, and confident in helping Pros see how a reliable business phone solution can improve customer responsiveness, professionalism, and operational efficiency.
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros).
Responsibilities
- Help us build solutions that build better lives.
- the home service professionals that support America's 100 million homes.
- Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro's total GMV and increase MRR per account managed
- Maintain daily activity metrics blended between calls and attended demos
- We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe.
Requirements
- 1+ years experience in a similar customer facing, sales, or retention role
- Ability to understand customer needs and meet those needs with a successful product saleGoal and results-driven
- Experience using AI tools to increase quality and efficiency of work
- Proven success working with cross-functional teams, and building strong relationships internally and externally
Nice to have
- Bachelor's degree equivalent experience preferred
- CRM experience strongly preferred
Skills
- Use a Pro-focused, consultative selling style rooted in understanding the Pro's day-to-day challenges and goals
- Handle a full sales cycle from booking to close, and engagement
- Understand and adapt to our ongoing product and technology developments
- Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
- This role is also eligible to participate in
Compensation
- This role is open to candidates, with an expected base hourly rate of $18.39-$20.43 and annual on-target earnings of $60,000.
Benefits
- health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits.
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
Company info
- We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they're based.
- Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business.
- Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.
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This listing is sourced directly from Housecall Pro's careers page and normalized into a canonical job model.