CNA
Svcs/Operations Manager
Wyomissing, PA, USA
Sponsorship not specifiedDetected 13 days ago
ExcelCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office
About the role
- You have a clear vision of where your career can go.
- And we have the leadership to help you get there.
- Takes calculated risks and is experimental to increase responsiveness, resolve issues and continuously raise the quality of work.
Responsibilities
- At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
- Manages a team completing operations and/or customer service tasks.
Requirements
- Strong client and team interpersonal and leadership skills with the ability to motivate others.
- Industry and company knowledge as well as strong knowledge of the essential functions performed by the team.
- Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, costs and quality of service.
- Familiarity with the concepts and practices of staff management.
- Excellent verbal and written communication skills, with the ability to convey technical issues in a clear, concise and effective manner.
- Excellent organizational and analytical skills including ability to prioritize and coordinate multiple projects.
- Bachelor's Degree or equivalent work experience and completion of applicable insurance courses.
- Typically a minimum of four years experience in a specific function or field of expertise along with management experience.
Compensation
- Gathers data and provides input into annual budget forecast.
Benefits
- For a detailed look at CNA's benefits, check out our Candidate Guide.
This listing is sourced directly from CNA's careers page and normalized into a canonical job model.