NASA Federal Credit Union

NASA Federal Credit Union

Assistant Branch Manager - Washington, DC

Washington, DC · Full-time

Sponsorship not specified$50k-$76kDetected 22 days ago
ComplianceAccountingCollaborationMentoring

About the role

  • The Assistant Branch Manager (ABM) will need complete knowledge of Credit Union/Banking policy and procedure, along with the ability to apply this knowledge in the operation and supervision of the branch and its employees.
  • This position will be responsible for the total quality member experience through teaching, coaching, and technical development of branch staff.
  • The ABM will assist other branches/departments in-person or remotely to meet the business needs of the Credit Union.

Responsibilities

  • Supports the analysis of sales, overtime, secret shop, cash management and other reports to continually improve the growth, efficiency, productivity, and profitability of the branch.
  • Supports the development of new business to expand the membership of the Credit Union and utilization of the branch. This includes contact with employees of approved FOM companies, community, and civic organizations.
  • Implements and trains employees on standard operating policy/procedures and regulatory compliance to ensure Credit Union-wide conformance.
  • Operational Support Duties (Assistant Branch Manager II & III only): Any or all the following duties may be assigned as directed by management.
  • Analyzes, designs, develops, evolves, and supports programs/products, service delivery processes/systems associated with an assigned project.
  • May assist with coordinating implementation of project plans, testing and preparing test scripts, product/program procedures, policies, and other documents.
  • Recognizes and identifies process limitations and communicate recommendations for improvement to Project Lead and/or VP of Retail Services.
  • Leads and/or participates on special department projects as needed:
  • Maintains a log of all significant outstanding software/hardware defects reported with processes/projects/vendors.
  • Assistant Branch Manager II and III require: additional experience, such as directing larger staffs, higher traffic volumes, more complex branch service operations and/or handling operational support duties, etc.

Nice to have

  • Associate degree is preferred with one to two years related experience.
  • Assistant Branch Managers that are promoted from within will typically begin at the Assistant Branch Manager I.

Compensation

  • Salary: $50,000 - $75,625 / Annually

Benefits

  • 401(k) with employer match up to 6% and immediate 100% vesting
  • Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
  • High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
  • Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
  • Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Long-term Disability Insurance+*
  • Flexible Spending Medical Account (FSA)+
  • Flexible Spending Dependent Care Account+
  • Health Savings Account (HSA)+
  • Voluntary Supplemental Employee and Dependent Life Insurance+
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This listing is sourced directly from NASA Federal Credit Union's careers page and normalized into a canonical job model.