YETI
Inside Sales Representative II – Sports & Licensing
Austin, Texas · Mid
Sponsorship not specifiedDetected 13 days ago
SalesPipeline ManagementCustomer SupportLeadershipCollaborationMentoring
About the role
- The Inside Sales Representative II (ISR II) plays a critical role in supporting our Sports & Licensing business, with a particular focus on our Green Grass and sport-specific partners. This role acts as a trusted inside sales partner to Sales Representatives, ensuring operational excellence, strong customer relationships, and seamless execution across the sales lifecycle.
- This position is ideal for someone who is passionate about sports, thrives in a fast-paced environment, and enjoys being the connective tissue between customers, Sales Representatives, and cross-functional partners.
- The Inside Sales Representative II (ISR II) plays a critical role in supporting our Sports & Licensing business, with a particular focus on our Green Grass and sport-specific partners.
Responsibilities
- Inside Sales & Customer Support
- Support Sales Representatives by managing day-to-day account needs and operational execution.
- Communicate the YETI brand story in a way that resonates with sports-focused partners and reinforces long-term relationships.
- Review and manage weekly blocks to revenue, partnering with Sales Representatives and internal teams to ensure execution against Sports & Licensing sales goals.
- Monitor case queues, identify bottlenecks, and coordinate support to maintain service-level expectations.
- Own credit block reporting and provide weekly insights, trends, and escalations to leadership.
- Maintain ownership of complex customer accounts, including those requiring EDI or specialized operational workflows.
- Analyze lead pipelines and identify opportunities to improve pipeline management and execution with support from Sports and Licensing leadership.
- Provide day-to-day support and mentorship to peers, contributing to a collaborative and high-performing team.
Requirements
- Experience & Skills
- Experience supporting sales teams in a fast-paced, entrepreneurial environment.
- Greater than 2 years of experience supporting YETI sales channels or equivalent sports/lifestyle brands.
- Strong business acumen with the ability to leverage systems, data, and technology to drive efficiency and insights.
- Passion for sports-especially golf-and an understanding of how sports partners operate.
- Collaboration
- Demonstrated professionalism in how you show up for teammates, Sales Representatives, regions, and the broader organization.
- Strong cross-functional collaboration skills
- ability to lead initiatives that span multiple departments with support from Sports and Licensing Leadership.
- Recognized as a team champion and sales advocate who elevates those around them.
- Preferred Experience
- Experience working with complex accounts, licensing partners, or sport-specific customers.
- Benefits & Perks:
Nice to have
- Product availability and assortments
- Purchase order placement and execution
- Order status, backorders, and fulfillment timing
- Account balances and credit status
- Product questions and warranty-related concerns
- Proactively communicate backorders and recommend alternate product solutions that align with customer needs and sport-specific use cases.
- Act as a backup for the Sales Reps during escalations or absences.
- Serve as a subject matter expert for cross-functional initiatives, including product launches and sports-specific programs.
Benefits
- Click here to learn about the benefits and perks we offer at YETI.
- Respond to inbound calls and emails from sports and licensing customers, ensuring timely coverage and resolution.
- Manage phone time allocation and help adjust operational coverage as business needs shift.
Company info
- At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary.
- When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side.
- Together, you'll help our customers get the high-quality gear they need to make the most of their adventures.
- We are BUILT FOR THE WILD™.
- Serve as a primary inside sales contact for sports and licensed customers, including Golf Courses, ensuring a high-touch, professional experience.
- Act as a trusted advisor to Sales Representatives and customers on:
- Build and maintain strong relationships with customers across multiple sports and licensing channels.
- Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees.
- We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD.
Equal opportunity
- Equal Opportunity Employer.
- If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com.
Visa & Work Authorization
- rd to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, s
This listing is sourced directly from YETI's careers page and normalized into a canonical job model.