Gallup
Senior User Researcher
San Francisco · Senior
Sponsorship not specified$120k-$135kDetected 34 days ago
Data ScienceUX ResearchAccessibilityResearchCommunication
About the role
- Learn more about our work and life at Gallup.
- We also offer an estimated annual salary range of $120,000-$135,000 for this role.
Responsibilities
- Partner with product and design leaders to define research questions that meaningfully inform strategy and decision-making.
- Lead generative and evaluative research using a range of qualitative and mixed methods, including interviews, diary studies, concept testing, usability testing and surveys in partnership with quantitative researchers
- Improve how research is shared and reused by building repositories, templates and lightweight processes that increase accessibility and impact
- Systems thinking: You see patterns across user behavior, market context and product design, connecting insights to broader strategic opportunities.
- Operational excellence: You independently lead initiatives from planning through synthesis, aligning cross-functional partners without formal authority.
- Experience building scalable research operations, such as repositories, templates or shared rituals preferred
Requirements
- Bachelor's degree or equivalent experience required
- At least six years of professional experience conducting end-to-end user research for a technology-focused company required
- Demonstrated experience driving research strategy in complex digital products required
- Experience influencing product and design decisions through evidence-based recommendations required
- Expertise across a range of qualitative and mixed research methods and the judgment to know when to use each required
- Strong written and verbal communication skills required
- Experience using AI tools to enhance research workflows and insight generation required
Nice to have
- Experience in B2B SaaS, platform environments or complex product ecosystems preferred
- Experience partnering with quantitative researchers, analytics or data science teams preferred
Skills
- Salaries are based on a variety of factors, including an individual's education, experience and skills.
Compensation
- We also offer an estimated annual salary range of $120,000-$135,000 for this role.
Benefits
- Background in assessment, psychometrics, learning sciences or related research domains preferred
- Translate ambiguous inputs into clear research plans and learning goals aligned to business priorities
Company info
- What Makes You Stand Out
- At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind.
This listing is sourced directly from Gallup's careers page and normalized into a canonical job model.