Achievers

Senior Deal Desk Analyst

United States · Senior · Full-time

No sponsorship$94k-$115kDetected 37 days ago

AccessibilityProcess ImprovementCustomer SuccessResearchCollaboration

About the role

We are seeking a strategic and execution-focused Senior Analyst, Deal Desk to help evolve and mature our Deal Desk function.
This is a hands-on individual contributor role that combines day-to-day deal execution with subject matter expertise and functional ownership.
Please note that this opportunity is a 12 month contract.

You will operate as both a player and a builder-owning deal desk ticket execution and complex deal support while driving process optimization, automation, and scalable improvements.
How you'll own the Deal Desk function at Achievers:
Own and execute day-to-day Deal Desk support, including managing deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewal deals
Partner with Sales and Customer Success to structure competitive, scalable, and complian deals, acting as a thought partner to drive the right deal outcomes-not simply an approval step
Provide clear guidance and transparency on pricing, approvals, and deal structures to help Sales and Customer Success navigate trade-offs and drive more efficient deal execution
Mentor and support Deal Desk Analysts, sharing subject matter expertise and elevating team capability, consistency, and judgment
Build, document, and standardize Deal Desk processes, playbooks, and operating procedures to drive consistency, clarity, and scalability
Identify and implement opportunities for process optimization, automation, and workflow improvements to reduce manual effort and increase efficiency
Develop reporting and dashboards to track deal performance, discounting trends, and operational effectiveness
With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday.

If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.

Apply sound judgment to balance sales velocity with pricing integrity, margin protection, and long-term revenue outcomes
Act as the primary liaison between Sales, Legal, and Finance to align on contract terms, approvals, and deal strategy
Serve as an escalation point for high-impact or non-standard deals, providing clear and data- driven recommendations
Act as a subject matter expert (SME) for deal structuring, pricing strategy, and contracting best practices across the organization
Define and evolve pricing frameworks, discount matrices, approval governance, and deal guardrails
Streamline deal approval and contract workflows to accelerate deal cycle times while maintaining appropriate controls and compliance

Why Achievers is a Great Place to Work™ At Achievers, we believe recognition is a powerful driver of connection.
With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday.
We're a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other.
Visit achievers.com to see how we're inspiring recognition everywhere.
Each A-Players' compensation is reviewed at least annually against performance and impact in role.
We want you to see your path to growth, understand your impact, and feel valued every step of the way. $94,000 - $115,000 reflects what we reasonably expect to offer for this role based on current market data.

We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.
Our Approach to Total Rewards We're committed to providing a fair and competitive offer based on what you bring to the team.

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team.
We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated.
Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
✨ We are passionate about disruptive technology that's rooted in science, research and data. ✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture! ✨ We foster an environment of connection, security, and community.
You'll feel at home, without reservation. ✨ We believe in moving quickly, failing fast, and adapting to change. ✨ We enjoy coming to work every day because we believe in our product and love our culture. ✨ We're committed to achieving excellence in everything we do.
We're a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other.
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto.

Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives.

This listing is sourced directly from Achievers's careers page and normalized into a canonical job model.