Caliber
Customer Service Consultant
Delray Beach, FL | Delray Beach - US-1 · Mid
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About the role
- Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs,
- mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry
Requirements
- Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
- Must be eligible to work in the U.S. with no restrictions.
Nice to have
- sales experience a plus
- 2+ years of customer facing experience
Skills
- Passion for learning the collision industry
- Be able to understand instructions - written and verbal
- Can prioritize competing tasks and adapt easily to a fast-paced environment
Benefits
- Paid Vacation & Holidays - Can begin accruing day 1
This listing is sourced directly from Caliber's careers page and normalized into a canonical job model.