Mira Home
Workforce Management Specialist
Orem, UT
Sponsorship not specifiedDetected 2 days ago
ForecastingPerformance ManagementLeadership
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We pride ourselves on a culture of independence, safety, and exceptional service.
- Whether you are a seasoned professional or looking for a new career path, we provide the training and tools necessary to help you succeed.
- The Workforce Management Specialist is responsible for the day-to-day scheduling, forecasting, and real-time performance management of our Customer Care Center (CCC) within NICE CXone.
Responsibilities
- Team Leads and Specialists Translate WFM data into simple, actionable updates for leadership Proactively flag staffing risks before they impact service level Development Help
Skills
- Mira Home - Pest Control:
Benefits
- Health Savings Account (HSA) Health, Dental, and Vision Insurance Paid Time Off HQ Building Perks How You Win in This Role Communication Clearly communicate schedule changes, forecasts, and adherence expectations to
Company info
- About Mira Home - Pest Control: At Mira Home, we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind.
- Our mission is simple: we worry about the bugs so our customers don't have to.
- Taking care of people is at the heart of everything we do, and that starts with our team.
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This listing is sourced directly from Mira Home's careers page and normalized into a canonical job model.