Allison Transmission
Associate Client Engineer
Indianapolis, IN
Sponsorship not specifiedDetected 15 days ago
PowerShellLeadership
About the role
- For over 100 years, Allison has powered the vehicles and technology that move our world forward.
- From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.
- Learn more about this role and how you can begin driving your career forward!
Responsibilities
- Perform client platform troubleshooing and services, including imaging, software deployment, patching, and configuration activities.
- Maintain Intune, Group Policy, and Microsoft endpoint polic ies.
- Perform Level 4 support tasks for assigned endpoint, deployment, and device management incidents.
- Help maintain software and hardware standards for laptops, desktops, tablets, peripherals, and print services.
- Support packaging, testing, and deployment of approved software updates and standard applications.
- Timely completion of assigned endpoint engineering tasks and support tickets.
- Patch compliance for assigned device groups or support areas.
- Tech Savvy - Working: Builds foundational knowledge of Microsoft endpoint management technologies and applies guidance effectively.
- Ensures Accountability - Working: Delivers assigned tasks accurately and on time.
- Collaborates - Working: Works effectively with peers, service desk, security, and infrastructure teams.
Requirements
- Foundational knowledge of Windows endpoint administration and Microsoft 365 services.
- 1 - 3 years of experience supporting enterprise endpoints or IT infrastructure.
- Scope Factors:
- Works under defined direction and supports established client platform services. No direct people leadership or budget accountability. Scope is primarily task-based and operational, with support across regional or global device populations as assigned. Limited matrix responsibility
- contributes to team deliverables through execution of defined work.
Nice to have
- 3 years of experience supporting enterprise endpoints or IT infrastructure.
- Basic knowledge of Windows OS, endpoint imaging, software deployment, and patching.
- Exposure to Microsoft Intune, Autopilot, Group Policy, or MECM/SCCM preferred.
- Familiarity with troubleshooting endpoint hardware, software, and peripheral issues.
- Basic understanding of security and compliance requirements for managed devices.
- Experience documenting technical procedures or knowledge articles preferred.
- Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
- Microsoft certification such as MD-102, MS-900, or equivalent preferred.
Benefits
- The below list features some of the benefits currently available.
- Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.
- Choice of medical plans with prescription coverage
- Employer HSA contribution
- Dental & Vision Insurance
- Paid Parental Leave
- Short & Long-Term Disability
- Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
- Accrued Paid Time Off
- 12 Paid Holidays + 1 Floating Holiday
- Robust employee wellness program
- Tuition assistance program
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This listing is sourced directly from Allison Transmission's careers page and normalized into a canonical job model.