StubHub

Product Manager - International Fulfillment

Los Angeles, California, USA · full-time

Sponsorship not specified$120k-$170kDetected 85 days ago

SwiftSQLA/B TestingProduct ManagementProduct StrategyResearchCommunicationCollaboration

About the role

You will identify opportunities across diverse markets, synthesize on-the-ground insights, and turn them into scalable product strategies.
This role is ideal for someone who thrives on understanding customers deeply, solving ambiguous problems, and connecting operational complexity to elegant product solutions.
This is a rare, GM-like product role: broad, customer-centric ownership across multiple systems and markets, with the chance to define how StubHub serves millions of international fans as we grow globally.

deliver a post-purchase experience that works seamlessly across markets with very different norms, expectations, and operational realities.
Build journeys that are consistent, reliable, and intuitive despite the operational and logistical complexity of global fulfillment.
Define and Execute Product Strategy Own a broad problem space with guidance - defining priorities, success metrics, and product direction across all international markets.
Deliver new products and enhancements that improve reliability, reduce confusion, and increase confidence for international buyers and sellers.
Lead Cross-Functional Delivery Collaborate closely with engineering, operations, and customer experience teams to bring solutions to life.
Translate market differences and operational realities into scalable product requirements and system designs.
Partner with stakeholders to ensure fulfillment workflows, communications, and global capabilities work cohesively.
Drive Growth in International Markets Use data, experimentation, and customer research to identify high-potential opportunities for improving performance in international markets.
Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.

Experience partnering with engineering teams and translating customer needs into actionable technical requirements.
Customer-obsessed mindset with a track record of using qualitative and quantitative insights to shape product decisions.
Ability to understand both user journeys and system workflows, and connect them into cohesive product experiences.

2-5 years of experience in product management, ideally in consumer-facing or marketplace environments.
Demonstrated ability to work through ambiguity - framing problems, identifying insights, and defining product direction.
What You've Done: 2-5 years of experience in product management, ideally in consumer-facing or marketplace environments.

Strong cross-functional collaboration skills - especially with operations and customer experience teams.

The anticipated gross base pay range is below for this role.
Salary Range $120,000-$170,000 USD About Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere.

Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

We are building systems that make a complex global marketplace feel simple, reliable, and intuitive for international fans.
Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.

This listing is sourced directly from StubHub's careers page and normalized into a canonical job model.