Telligen
Client Service Specialist
Iowa
No sponsorshipDetected 6 days ago
Customer SupportLeadershipCommunicationMicrosoft Office
About the role
- Over our 50-year history, health care has evolved - and so have we.
- What hasn't changed is our deep commitment to those we serve.
- Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Responsibilities
- Ensure the highest level of customer satisfaction by partnering with team members and program support to meet contract specific service level agreements and successfully performing responsibilities as defined by the assigned contract(s).
- Customer support may include answering general inquiries, troubleshooting issues, scheduling, and other administrative responsibilities as assigned.
- Provide general office support.
- May perform data entry into database within specified timeframes.
- Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential
- As a 100% employee-owned company, our employee-owners drive our business and share in our success.
- Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Requirements
- Required Skills and Experience:
Nice to have
- Preferred Skills and Experience:
Skills
- High school diploma and/or equivalent
- 2 years' experience working in a customer service environment
- Demonstrated experience working in a fast-paced and deadline driven environments
- Excellent verbal and written communication skills.
- Intermediate PC skills.
- Proficiency in all Microsoft Office products.
- Ability to triage issues and handle multiple tasks at the same time.
- Keyboarding equivalent 50 words or more per minute.
- Hours for this position will be 10:00 am - 7:00 pm - Central Time
- Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
- Telligen will not provide sponsorship for this position.
- Telligen is an equal opportunity employer.
Benefits
- Telligen is one of the most respected population health management organizations in the country.
- We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.
- We're on a mission to transform lives and economies by improving health.
Company info
- Are you Ready?
- Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
- Community: We show up - for our clients, our communities and each other.
- Being a responsible corporate partner is part of who we are.
- Ingenuity: We value bold ideas and calculated risks.
- Innovation thrives when we challenge the status quo and listen to diverse perspectives.
- Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.
Visa & Work Authorization
- Telligen will not provide sponsorship for this position.
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This listing is sourced directly from Telligen's careers page and normalized into a canonical job model.